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wadeh80369483
Participant
March 25, 2019
Answered

Error - The document could not be saved. There was a problem reading this document (105).

  • March 25, 2019
  • 21 replies
  • 645497 views

I just registered and installed Adobe Acrobat Pro DC and I cannot save PDF files.

 

 

I decided to try the trial period because I was so frustrated with the lack of functionality in Adobe Reader.  I need to be able to sign documents, and even when DC reader works, it takes minutes to open a single document.

 

First, I uninstalled DC Reader.  That took about a half hour.

 

Next I signed up for the trial period.  I was surprised that Acrobat was so difficult to download.  I had to attempt a few browser tricks before I could even start the download.

 

After finally installing Acrobat Pro, I was unable to save PDF files.  I've tried multiple files and tried saving them to new locations, but I get the same error.

 

To add insult to injury, I couldn't contact tech support because I haven't registered my product.  (That sounds like an error I'd get back when people bought software in a box at the local office store.)

 

Please either help me resolve this issue or cancel my trial period immediately.  I have no desire to pay for a product that doesn't work and isn't supported.

Correct answer mknowlesnc

I had the same error.  i was able to make it go away by:

Tools > Organize Pages

Extract Pages - select the pages i want to create a new document

Save As

Pain the the rear, but it worked.

21 replies

mknowlesncCorrect answer
Participant
May 30, 2019

I had the same error.  i was able to make it go away by:

Tools > Organize Pages

Extract Pages - select the pages i want to create a new document

Save As

Pain the the rear, but it worked.

jstrawn
Community Manager
Community Manager
November 22, 2023

That worked for me too... thank you! I'll work on making sure the right people know about this.