Exit
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
  • 한국 커뮤니티
0

Error: update your browser

Explorer ,
Sep 11, 2024 Sep 11, 2024

Hello,

I have an Older Model of Acrobat Pro and it will Not Allow me to Use my Activation Code. I have an Adobe Acrobat Pro install but it is not working due to what I think was the EOL of Flash.

 

I am not 100% sure but I get this when I try to sign in:

 

Acrobat_Old_file.pngexpand image

 

Please send guidance.

 

 

TOPICS
Crash or freeze , General troubleshooting , How to
736
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Sep 12, 2024 Sep 12, 2024

Hi silver2row,

 

Thank you for reaching out.

 

You may refer to the information in the following help document and try the troubleshooting steps suggested: https://helpx.adobe.com/x-productkb/global/update-operating-system-and-browser.html

 

Let us know if that helps.

 

Thanks,

Meenakshi

 

 

Marking a reply or response “Correct” will help future users with the same issue quickly identify the correct answer.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Explorer ,
Sep 14, 2024 Sep 14, 2024

Hello and Thank You,

 

The registry keys download seems to not have a known-good company for the download. Is it still safe to download that regkey update?

 

Seth

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Explorer ,
Sep 14, 2024 Sep 14, 2024
LATEST

The registry keys download did not work. I tested it anyway without a specified publisher.

 

Seth

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines