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Geraldine35968675rt71
Participant
March 18, 2024
Answered

Error when printing

  • March 18, 2024
  • 2 replies
  • 670 views

Hi

The following error keeps happening when I try and print to PDF, can anyone help?

 

%%[ ProductName: Distiller ]%%
Aptos not found, using Courier.
%%[ Error: invalidfont; OffendingCommand: xshow ]%%

Stack:
[112 112 72 113 114 73 113 114 113 0]
( )


%%[ Flushing: rest of job (to end-of-file) will be ignored ]%%
%%[ Warning: PostScript error. No PDF file produced. ] %%

    This topic has been closed for replies.
    Correct answer Amal.

    Hi @Geraldine35968675rt71 

     

    Hope you are doing well and thanks for reaching out.

     

    Please go to Print and select the Adobe PDF as printer. Then select Printer Properties. On the Adobe PDF Settings tab, uncheck the "Rely on system fonts only; do not use document fonts" box.

     

     

     

    ~Amal

     

    Got your issue resolved? Please label the response as 'Correct Answer' to help your fellow community members find a solution to similar problems.

     

     

    2 replies

    Amal.
    Amal.Correct answer
    Legend
    March 18, 2024

    Hi @Geraldine35968675rt71 

     

    Hope you are doing well and thanks for reaching out.

     

    Please go to Print and select the Adobe PDF as printer. Then select Printer Properties. On the Adobe PDF Settings tab, uncheck the "Rely on system fonts only; do not use document fonts" box.

     

     

     

    ~Amal

     

    Got your issue resolved? Please label the response as 'Correct Answer' to help your fellow community members find a solution to similar problems.

     

     

    kglad
    Community Expert
    kgladCommunity Expert
    Community Expert
    March 18, 2024

    in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

    p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.



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