Esign issues

[Jonathan28681799a2eg]

I am having trouble with esign.  When I click the esign button, nothing happens, so I search for it.  When I search, I get as far as putting in emails, but when I click either "more options" or "specify where to sign" nothing happens and all dialog boxes close.  I just end up at the original document

[Amal.]

Hi @Jonathan28681799a2eg 

Hope you are doing well and sorry to hear that.

Would you mind sharing the steps you are doing to esign the documents? Do you get any error message? If yes, please share the screenshot of the same for a better understanding. A small video recording would be very helpful.

Also, try to sign or request signatures via the online link https://acrobat.adobe.com/link/home/ and see if that works for you.

Regards

Amal