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ESignature and Editable Form Fields

New Here ,
Jul 10, 2023 Jul 10, 2023

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Hi all, hoping someone can help. We are trying to streamline our maintenance contracts to customers, but running into some issues.

 

We have created an Acrobat form with several fillable fields (Customer name, address system information etc), however we have two issues:

 

1. Customer can also edit these form fields when they are sent a copy of the agreement

2. When sending for an ESignature, on the customer part when they click Start and Next, it scrolls through all the filled in fields, rather than just taking them to the signature and date field at the bottom of the document.

 

Any assistance would be greatly appreciated. 

 

Steve

TOPICS
General troubleshooting , PDF forms , Security digital signatures and esignatures

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correct answers 1 Correct answer

Advocate , Jul 10, 2023 Jul 10, 2023

The fields need to be assigned to a specific participant, instead of everyone/anyone so they cannot be changed by another participant. 

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Advocate ,
Jul 10, 2023 Jul 10, 2023

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The fields need to be assigned to a specific participant, instead of everyone/anyone so they cannot be changed by another participant. 

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Adobe Employee ,
Aug 01, 2023 Aug 01, 2023

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++adding on to the suggestion. @DRAM29217572f4kp 

 

For assigning filed, here are the complete details on how to do that.

 

Follow the steps given in this help article: https://helpx.adobe.com/acrobat/using/send-for-signature.html 

 

AkanchhaS_0-1690873119590.png

 

 

Thanks,
Akanchha 

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New Here ,
Nov 02, 2023 Nov 02, 2023

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Hello, I hope you can help me. I need a few people to edit form fields, sign then, send to next person, edit form fields then send to remaining persons for authorization. 2nd user remains unable to edit form even though that user is listed as person assigned to edit.  Guidance please and thank you! 

 

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