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defaultbyunrtfmjwih
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April 28, 2021
Answered

“Exception processing message 0xc0000139 unexpected parameters” (QuickBooks) [2021]

  • April 28, 2021
  • 12 replies
  • 152269 views

"Exception processing message 0xc0000139 unexpected parameters"

Kann mir hier jemand helfen ?

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Correct answer Computer3560231378nz

We just started getting 0xc0000139 two weeks ago on windows 11 fully updated on 23h2 and qb pro 2023 desktop version. Found out that when Quickbooks is open at the login for the company, while then trying to open a pdf press ctrl P we will get the error 0xc0000139. Once we login into Quickbooks company we can open pdfs in adobe acrobat and ctrl p works without any errors. I hope this helps someone.

12 replies

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ls_rbls
Community Expert
ls_rblsCommunity Expert
Community Expert
April 29, 2021

++In addition to Amal's guidance,

 

Even though these type of processing error messages can manifest in both Micrososft Windows and macOS families of operating systems, I am almost sure this one is rooting out of a Windows box.

 

The uninstalling and reinstallation of Acrobat Pro DC may fix the problem, but if that doesn't work, you may need to do a backup of all your important data and completely uninstall and reinstall the operating system and pay close attention to how your hardware drivers are installed.

 

You may need to provide more information, like for example, did you performed a recent update of the operating system, are there any new hardware that you have installed in that computer (network cards, video graphics adapter, external usb drives, external monitor, etc.)?

 

A  reinstalltion of a peripheral driver could also resolve the issue, if that is the root of the problem.

 

Are you saving your PDFs to an external USB device? A mapped network drive perhaps?

 

 

B
BS@IG
Participating Frequently
November 4, 2021

I have replaced the PC with a new one so the Operating system is fresh.  All of the Drivers are current.  I have updated to Adobe Acrobat DC 21.007.20095.

And yet, if QuickBooks is open I am unable to type text into a PDF.  If I close QuickBooks,  I am able to type again in the PDF.  I can re-open QuickBooks and everything works for a few hours and then the error returns.  

I am saving the PDF files to Dropbox.

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Windows - Entry Point Not Found
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Exception Processing Message 0xc0000139 - Unexpected parameters
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OK
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Amal.
Amal.
Legend
November 9, 2021

Hi there

 

We are sorry to hear that. Could you please try uninstalling and reinstalling Adobe Acrobat DC and try again.

 

Please remove the application using the Acrobat cleaner tool https://www.adobe.com/devnet-docs/acrobatetk/tools/Labs/cleaner.html  , reboot the computer once and reinstall the application using the link https://helpx.adobe.com/acrobat/kb/acrobat-dc-downloads.html

 

Let us know if you experience any trouble and need more help.

 

Regards

Amal

 

    Amal.
    Amal.
    Legend
    April 29, 2021

    Hi there

     

    Hope you are doing well and sorry for the trouble. As described you are getting the error 'Exception processing message 0xc0000139 unexpected parameters'

     

    Would you mind sharing the workflow/steps you are doing that leads you to this error message?

     

    What is the version of the Adobe Acrobat/Reader Dc you are using? To check the version go to Help > About Acrobat and make sure you have the latest version installed. Go to Help > Check for Updates.

     

    Are you on Mac or Windows machine and what is the version of the OS? Please check for any missing/pending updates and try updating the OS and reboot the computer once.  Also, please try to repair the installation of Adobe Acrobat/Reader DC application (Win Only) Go to Help > Repair Installation and reboot the computer once.

     

    You may also check out the similar discussion https://community.adobe.com/t5/acrobat-reader/adobe-acrobat-reader-dc-search-find-functionality-crtr-f-does-not-work-anymore/m-p/10561941 and see if that helps.

     

    Regards

    Amal

      C
      Computer3560231378nzCorrect answer
      Participant
      February 21, 2024

      We just started getting 0xc0000139 two weeks ago on windows 11 fully updated on 23h2 and qb pro 2023 desktop version. Found out that when Quickbooks is open at the login for the company, while then trying to open a pdf press ctrl P we will get the error 0xc0000139. Once we login into Quickbooks company we can open pdfs in adobe acrobat and ctrl p works without any errors. I hope this helps someone.

      J
      Jonathan3795798917py
      Participant
      June 10, 2024

      I just started getting this error today. I use quickbooks v23 and Acrobat. I can save pdfs from quickbooks but the actual adobe app is what is giving me this error, regardless of wether QB is open or not

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