Skip to main content
Peter J Kovacs
Inspiring
December 18, 2024
Answered

Exporting PDF to images don't work anymore...

  • December 18, 2024
  • 3 replies
  • 2312 views

I'm runing latest Acrobat 24.1 (2024.005.20320)

I'm trying to export a PDF to JPG and it's not working. Here's the stops I took...

  • Open a PDF
  • Select the Convert tab
  • Choose Image format JPEG
  • Click Convert to JPEG button
  • A window pops up asking for folder so I select the folder
  • A browse window pops up asking for JPG filename
  • I click save and a progress bar pops up for 1/2 a second

 

I check the folder and no JPG file was created. I tried differet PDF files, different folders, didn't make a difference.

 

Exporting to PNG works fine.

 

Anybody else experiencing this on Acrobat 24.1 (2024.005.20320)?

 

I can't even downgrade to an older version because Acrobat doesn't havee an "Other versions" option in Creative Cloud like it does with other apps. This sucks because now I'm stuck with this bug and forced to wait weeks until Adobe fixes it.

 

-Pete

Correct answer Bernd Alheit

Try this:

In the preferences disable the protection mode.

3 replies

Participant
February 24, 2025

No security parameters and checked all protections. Nothing. Worked yesterday and today I cannot upload or convert into a jpeg from adobe. 

Bernd Alheit
Community Expert
Bernd AlheitCommunity ExpertCorrect answer
Community Expert
December 18, 2024

Try this:

In the preferences disable the protection mode.

Peter J Kovacs
Inspiring
December 19, 2024

Oh nice... that fixed it. But I'm not sure I want to disable Protection Mode so I'm feeling a bit conflicted here

Participant
December 18, 2024

Same issue here on 2 different computers and accounts.
Cannot export to JPEG, but can export to PNG or TIF
Same program, etc. has worked for months in the past.