Falla conversión a jpg

Hi there

I hope this email finds you well. I apologize for the delay in responding to your query.

I trust the issue has been resolved by now. However, if you're still encountering difficulties, could you please provide more details about the problem? Specifically:

1. What happens when you try to convert a PDF to JPG?
2. Do you receive any error messages? If so, kindly share a screenshot for better clarity.

To further assist, it would be extremely helpful if you could provide:

• A brief video recording demonstrating the steps you're taking and the issue as it occurs.
  
  

Additionally, please ensure that your Acrobat software is updated to the latest version (24.05.20320). To do this, go to Help > Check for Updates in the Acrobat menu. Once updated, restart your computer and try converting the PDF again.

As an alternative, you can also attempt to convert your PDF to JPG using our online tool here: Acrobat Online Services.

Let me know how it goes, and feel free to reach out if you need further assistance.