Skip to main content
Canuckduck1
Canuckduck1
Participant
November 20, 2020
Question

FedEx / UPS Shipping Labels Too Small?

  • November 20, 2020
  • 3 replies
  • 2786 views

All of a sudden, my Acrobat started printing FedEx, UPS, and USPS labels too small. When I create shipping labels online with the respective shipping company, the pdf file I receive when pulled up in acrobat looks and prints reduced in size. I don't know why it only affects these types of labels. Is there an adjustment somewhere I can change? All my other pdf documents print fine. I am using Adobe Acrobat Pro DC.

This topic has been closed for replies.

3 replies

Dov Isaacs
Dov Isaacs
Legend
November 20, 2020

You should check the print dialog in Acrobat. Make sure you select Actual Size as opposed to either Fit, Shrink oversized pages, or Custom Scale.

 

- Dov Isaacs, former Adobe Principal Scientist (April 30, 1990 - May 30, 2021)
try67
Community Expert
try67Community Expert
Community Expert
November 20, 2020

What options do you have selected in the Print dialog?

ls_rbls
Community Expert
ls_rblsCommunity Expert
Community Expert
November 20, 2020

Can you confirm if this started happening after the last November update of Acrobat Pro DC?

 

Which version of Acrobat do you have?

 

And does the problem still manifest event if you click on "Help" --->> "Repair Installation?

Canuckduck1
Canuckduck1Author
Participant
November 20, 2020

I haven't printed any shipping labels from UPS, FedEx, or USPS for the past 3 months. Prior to that everything worked great.

My Adobe Acrobat version is 2020.013.20064

I tried "Repair Installation" twice but still comes out in a reduced size.

Terms & ConditionsAccessibility statement
Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices