Fehlermeldung Referenzcode 205

[jineknapp]

Ich bekomme seit einigen Tagen die Fehlermeldung: Sie können Acrobat DC im Moment nicht verwenden. Wenden Sie sich mit dem Referenzcode 205 an den Support, um weitere Informationen zur Lösung des Problems zu erhalten.

System: OS X El Capitain 10.11.6

HardwaMac Pro (Early 2009)

[Bernd Alheit]

Did you contact the support?

[jineknapp]

Yes, but they are busy. I got no answer antil now. 

[jineknapp]

Please help!

I've been getting the error message for a few days now: You can't use Acrobat DC at the moment. For more information on how to resolve the issue, contact support with reference code 205.

System: OS X El Capitain 10.11.6

Hardware: Mac Pro (Early 2009)

I cleaned and installed now the the Creative Cloud menu again. But the Acrobat does still not work. Is the Version to old now? I can not update the OS X System, because my Computer is an early 2009 Mac Pro.

[janaf94982105 · Accepted solution]

Hi Jine,

I´ve got the same error message. I read that lock and unlock the keychain on Mac could help. The only thing that helped in my chase was to logout and than login again to the Creativ Cloud Client.

Best wishes,

Jana

[jineknapp]

Thamk you! That works!

[Maria Luisa Blueberry]

Thank you, Jana!

[CraigAbbott]

Thankyou!
Windows user here. Log out of Creative Cloud, Log Back in ... problem solved.

[ChrisAT22]

Worked for me, thanks.

[ellak18]

Worked for me too, many thanks.

[Fabian24818005wno5]

Hey Jana!
Thank you very much that you were able to solve my problem with the help of your suggestion. I wish you a nice day 🙂