File location for converting PDFs

New Here ,
Aug 04, 2022 Aug 04, 2022

Copy link to clipboard

Copied

If I right click on a Word document and select Convert to PDF (using Adobe Acrobat Pro DC), it always pulls up some different file location?  Does anyone know if it's possible to default to the folder you're currently in?

 

Thanks!

TOPICS
Edit and convert PDFs

Views

79

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Aug 04, 2022 Aug 04, 2022

Copy link to clipboard

Copied

Hi Mike,

 

Hope you are doing well.

 

 

If I right click on a Word document and select Convert to PDF (using Adobe Acrobat Pro DC), it always pulls up some different file location?

 

 

Looking at the description given above, it seems that your "Save to PDF" command saves the PDF file in your PDF saved location rather than in the same folder as the file (Word, Excel, etc...)

 

Ideally, if you are using Word's Save As dialog box, the PDF would default to the same folder as the original *.docx file.

 

Please confirm the following details:

1- Have you installed any recent MS Office updates or upgraded Windows?

2- Your current version of Adobe Acrobat DC.

3- Are you using MS Office's Save as PDF or the Save as Adobe PDF option? 

 

Thanks,

Akanchha

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Aug 05, 2022 Aug 05, 2022

Copy link to clipboard

Copied

This issue occurs across multiple computers and multiple versions of Adobe. But the one I'm working on now is Adobe Acrobat Standard DC, version 2022.001.20169.

 

We do regularly update Windows & Office, but this is not a new issue. It's been this way for as long as I can remember, in any environment.

 

The issue does not occur inside Adobe or Word, but when you right click on a document in Windows File Explorer to convert it to a PDF.  I've included a screenshot.

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Aug 15, 2022 Aug 15, 2022

Copy link to clipboard

Copied

I am having the same problem. The PDF is saving to the folder where I previously saved a Word file as a PDF instead of where the Word file is located. For all the years I have used Word and Acrobat Pro/DC, the Save as PDF defaulted to the folder where the Word document was located. I've lost so much time trying to find files that I KNOW I saved as a PDF only to find them in a different folder. I had wondered if saving files to a SharePoint site could be the reason. I don't have that much hair to pull out, so any help would be appreciated.

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Aug 15, 2022 Aug 15, 2022

Copy link to clipboard

Copied

FYI

Word Version 2202 (Build 15427.20210 Click toRun)

Adobe Acrobat DC Version 2022.002.20191

Windows Edition Windows 10 Business Version 21H2 / Installed on ‎6/‎9/‎2022 / OS build 19044.1889 /Experience Windows Feature Experience Pack 120.2212.4180.0

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Aug 16, 2022 Aug 16, 2022

Copy link to clipboard

Copied

LATEST

Thanks for confirming the version. 

Allow us some time to investigate this further. 

 

Additionally, it would be really helpful if you share the-

Adobe CC logs https://helpx.adobe.com/creative-cloud/kb/cc-log-collector.html  and share them via document cloud as explained here https://helpx.adobe.com/document-cloud/help/sharing-pdfs.html

 

  ProcmonLogs :

https://www.adobe.com/devnet-docs/acrobatetk/tools/Labs/acromonitor.html

 

~Akanchha

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines