Fill and Sign button not working

Report · Mar 31, 2023

Hi Everyone, I have reinstalled Acrobat Pro (64bit) so many times but whenever I click the fill&sign button, nothing is happening. Before the toolbar for fill&sign would appear, like the add text, add signature, etc.

Can anyone pls help? Have you experienced the same thing?

Report · Mar 31, 2023

Hi Jessa29156798gjvt,

Thank you for reaching out.

Please try opening the Fill & Sign tool from the Tools tab. In Acrobat, click on the Tools tab next to the home tab and select the Fill & Sign option. Check the screenshot below:

If it is an issue only with the option on the toolbar, try repairing the installation. In Acrobat, go to Help > Check for updates.

In case the above steps do not help, try once removing the application and running the cleaner tool (https://www.adobe.com/devnet-docs/acrobatetk/tools/Labs/cleaner.html).

Reboot the machine and reinstall Acrobat from the following page: https://helpx.adobe.com/acrobat/kb/acrobat-dc-downloads.html.

Let us know how it goes.

Thanks,

Meenakshi

Report · Mar 31, 2023

Hi Meenakshi,

I checked the tools tab. I can't find it there too.. See attached screenshots.

Is it the same with certificates? No right?

It's so weird. If this is the case, should I do the next steps as you suggested?

Report · Apr 27, 2023

Try going to Programs and Features. Selecting acrobat and hit change.

Make sure the language is set to just English and not English with Arabic support.

Worked for me