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Participant
April 7, 2020
Question

Fillable fields have disappeared

  • April 7, 2020
  • 2 replies
  • 1366 views

Hi 

 

Im hoping someone might be able to please help me with Acrobat DC Pro

 

Yesterday I created a large document with numerous fillable fields throughout the document. All was working fine and I could populate each of the blue fields on the document.

 

This is where things go wrong - I then tried to add a signature which i struggled with but also tried to delete that and during this time i think the dcocument saved.

 

Now when I open the document I can no longer see the fillable fields and can only see them when i click on the 'prepare form' tab, then when i close this they all disappear again almost as if the document is locked and I am unable to do anything with it.

 

Anyone got an ideas as to whats happened?

 

Thanks

This topic has been closed for replies.

2 replies

JR Boulay
Community Expert
Community Expert
April 9, 2020

By default, signing a document locks all fields.

Acrobate du PDF, InDesigner et Photoshopographe
BarlaeDC
Community Expert
Community Expert
April 7, 2020

Hi,

 

If the document has been signed with certain settings it can make the fields unaccessable, are you able to share the doument?

 

Regards

Malcolm

Participant
April 8, 2020

Hi 

 

I am able to share the document to my own email address, but once i open it there is no way to add text etc - almost as if it is fully locked...

 

thanks

BarlaeDC
Community Expert
Community Expert
April 9, 2020

Hi,

 

 I meant can you share the document with us so we can have a look at it?

 

Regards

 

Malcolm