Fillable form not working properly

Forum|Forum|2 years ago
April 26, 2023
1 reply
1927 views

When I send my document it doesn't allow the person to use (select) the drop down menu. It just shows the first default (select one) and the rest don't show. But, on my end the drop down works. Please help! Not sure if I need to save the PDF a certain way before sharing the form.

04-18-23_Fillable_Request_leave_form.pdf

Create PDFs

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try67

Community Expert

What application are they using to open the file?

E

Ernestine296090404edxAuthor

Participant

I send it as an email attachment as a pdf?

maxwithdax

Community Expert

While that is helpful to know you send via email, without knowing what program they are using to open the PDF the answer could vary. I was able to download the PDF and click on the little dropdown on the right. Do they know it is the dropdown on the right they should be clicking on? It is a rather small target and they may not have noticed. Clicking into the text area of the dropdown will not trigger the drop action.

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