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Participant
April 18, 2024
Question

Fillable forms

  • April 18, 2024
  • 3 replies
  • 694 views

I cannot seem to fill previously fillable forms. Almost seems like it does not recognize. Basically it shows an option to get e signature. ANyone get this issue?! Screenshot below.

 

 

This topic has been closed for replies.

3 replies

Meenakshi Negi
Community Manager
Community Manager
May 2, 2024

Hi Finny256387577kyt,

 

Thank you for your patience so far.

 

The issue has been resolved. Please reboot the machine and then relaunch Acrobat.

Then, wait for some time and try to fill out the forms again. 

 

Let us know how it goes.

 

Thanks,

Meenakshi

 

 

Marking a reply or response “Correct” will help future users with the same issue quickly identify the correct answer.

Amal.
Community Manager
Community Manager
April 18, 2024

Hi @Finny256387577kyt 

 

Hope you are doing well and thanks for reaching out.

 

This issue has already been reported to our engineering team for review.

 

We will share the update as soon as we get any information.

 

Thanks for your understanding

 

~Amal

Thom Parker
Community Expert
Community Expert
April 18, 2024

Many other users have posted the same issue. Looks like some kind of Acrobat update screwup. 

I believe the problem is fixed by performing a "repair" and then switching to the old Acrobat UI.  Although some users have said this didn't work for them. 

 

See this thread:

https://community.adobe.com/t5/acrobat-discussions/form-filed-now-always-e-sign-field/m-p/14559431

 

Thom Parker - Software Developer at PDFScriptingUse the Acrobat JavaScript Reference early and often