Filter comments by checkbox filter has disappeared

[soujo1]

Every professional using Acrobat needs the ability to check off comments that have been mentioned, and filter them so only unchecked ones are visible. It was a there and now it's gone. I've uninstalled and reinstalled Acrobat, updated to the latest version, deleted my preference file. But that filter has disappeared. Please bring in back.

[try67]

Try disabling the new (and buggy) Acrobat UI, via Menu - Disable New Acrobat.

[martin OP]

Wher the F..K is the filter???? Does the updater also use and test this software??? Unbelievable. WE NEED THIS FUNCTION BACK. WE WORK WITH THIS SOFTWARE AND PAY FOR IT. WE ARE NOT A TESTING COMUNITY.

[Prashant.]

Hi @soujo1 ,

We have recently updated the UI for filters. The filter for checkmark is present in UI.

I am attaching a screenshot of the filter. 

Please let me know if this resolves your query. If not, could you please share a small screen recording of your workflow so that we can understand and work on the problem.

Thanks.

[Matthew34067804a31i]

 The option for filtering by check box is missing. Last week it was not. Your screenshot shows what should be there, but I do not have any option between types and color for filtering.

[Prashant.]

@Matthew34067804a31i Could you please share a sample file with me where you are facing the issue.

Thanks.

[Tariq Dar]

Hi @soujo1 @Matthew34067804a31i @martin OP,

I'm following up to see if you are still experiencing this issue. Try the latest update of Acrobat on your machine.

To check for any pending updates, Launch Acrobat > Help Menu> Check for updates. 

Let us know how it works; we'd be happy to assist. 

~Tariq

[Elaine Wilson 2]

I'm having the same issue. It happens in one file but not others.

I was editing the (embargoed) content so I could share the file, but the problem went away when I deleted some of the comments. Hope this helps you narrow down the issue.

MacOS 14.6.1, Acrobat Pro 2024.003.20121

[Tariq Dar]

Hi, @Elaine Wilson 2, 

Thanks for reaching out, and sorry for the troubled experience. 

Would you please share the file with us? If you aren't comfortable sharing the files publicly, click on my profile/avatar, and in the top left corner, click on "Message." You can upload the file to any Cloud drive, like Google Drive, One Drive, etc... and share the downloadable link with us. 

Thank you for your patience and support.

~Tariq