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Filter function in Comments doesn't work the same in new version--a fix?

Community Beginner ,
Oct 04, 2018 Oct 04, 2018

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I commented before about the checkbox not working, but the forum was closed before I could be more specific.

In previous versions of acrobat pro, you could use your checkbox function to do edits like this:

Set your sort function to "unchecked" and as you do edits, check off the edits in the comments column and they disappear. You can get them back by taking off this function.

With the updated version, you CAN get a check by using the pulldown menu (which is an extra step and isn't an improvement), but when I use the filter function, it will only make the comments that ALREADY have the "completed" check disappear. As I continue to make changes, any new check marks I make don't make those comments disappear. I have to set the filter function to "none" and then back to 'completed' to get the comment to disappear. This is neither useful nor functional for how I am using the program. They need to disappear as I check them off, otherwise the filter function is useless to me and any other designer who uses this program for edits.

I don't know if this is a mistake or an oversight, but it should be fixed.

Unless I'm missing something, then I'd like to know how to make it work in the new format.

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Comment review and collaborate PDF, Macintosh

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Adobe Employee , Nov 21, 2018 Nov 21, 2018
tamirn74732531 thanks for taking out time and sharing the feedback. We regret for the inconvenience caused because of the changes in UI with the latest update. As suggested, please fill this feedback form- Feature Request/Bug Report Form  as we need maximum participation. Thanks,Akanchha

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New Here ,
Oct 05, 2018 Oct 05, 2018

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I'm having the same issue. When going through a list of 50+ comments I need to be able to easily check them off as I've made the edits and use the "filter/unchecked" function to have them disappear from the comments list. Using the pulldown menu to add a check mark is not efficient when you have 50+ comments to go through in a document.

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Adobe Community Professional ,
Oct 07, 2018 Oct 07, 2018

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There is a keyboard shortcut for mark comment as checked: shift + K, Which of course won’t work if you have your cursor blinking in the comment box.

Personally, I went back and installed the old version of Acrobat. I explain how to do there here:

Document Geek: How to Get the Old Version of Acrobat back

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Participant ,
Apr 03, 2021 Apr 03, 2021

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Shift + K doesn’t actually add a checkmark to a comment, as far as I can tell.

 

What it does is turn the cursor into a giant “Approved” stamp that you can then place on the page – to what end, I have no idea. I don’t know why you’d ever want a giant green box that says “Approved” in your document, but that’s the only thing it seems to do in my version of Acrobat…

 

I did just discover that there is a setting under Preferences > Commenting that allows you to show checkmarks by default, which makes it easier to add checkmarks to comments – though still not to use the comment status to set a comment as approved, rejected, completed, etc.

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Adobe Employee ,
Oct 10, 2018 Oct 10, 2018

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Hi All,

In the latest update of Acrobat DC, we have modernize the commenting experience and at the same time, made it very clean and intuitive to use. As part of that, the checkbox is moved to the right click menu of the comment. Please also note that both the sort and filter options are available for the check mark

We are sorry for the inconvenience caused and will consider adding the check mark by default for future updates of Acrobat DC.

Use this form to request new features or suggest modifications to existing features- https://www.adobe.com/products/wishform.html

Thanks,

Akanchha

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Explorer ,
Oct 11, 2018 Oct 11, 2018

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Hey,

The design is cleaner, but the operation with comments became much harder.

The filter is not refreshed and therefore you are left with a long list of marked comments

Every once in a while i need  to change  the filter settings and then bring it back in order to remove all marked  (e.g. completed) notes.

RGDs

Tamir 

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Adobe Employee ,
Nov 21, 2018 Nov 21, 2018

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tamirn74732531 thanks for taking out time and sharing the feedback. We regret for the inconvenience caused because of the changes in UI with the latest update.

As suggested, please fill this feedback form- Feature Request/Bug Report Form  as we need maximum participation.

Thanks,

Akanchha

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Explorer ,
Jan 29, 2019 Jan 29, 2019

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Exactly what Tamirn said. Fix the filtering!!!

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Community Beginner ,
Nov 21, 2019 Nov 21, 2019

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Still experiencing the issue on Thursday, November 21, 2019. I have a document due in 1.5 hours with over 350 comments. I keep having to refresh the filter. It is killing my producitivity and my brain power.

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Community Beginner ,
Jul 08, 2020 Jul 08, 2020

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Design is more than graphics...graphics support use.  The purpose of graphics is bringing clarity to process and use.

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Community Beginner ,
Apr 04, 2019 Apr 04, 2019

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For other designers who find Adobe's 'improvements' to be a retrograde move, here's a link to one of their Feature requests (more of a request to replace a feature that was removed unnecessarily): Filter by unchecked should be a default filter – Share your feedback on Acrobat DC

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Community Beginner ,
Apr 04, 2019 Apr 04, 2019

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Community Beginner ,
Nov 21, 2019 Nov 21, 2019

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Voted!

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Participant ,
Apr 03, 2021 Apr 03, 2021

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This is so ridiculously wrong and untrue, it’s almost funny. Adding three extra clicks to what is one of the very basic, primary functions of a comment is neither modernised nor intuitive.

 

Making the filter function non-responsive so it doesn’t apply to new/updated comments in real-time is certainly neither modernised nor clean nor intuitive.

 

Both are massive steps backwards, pure lack of modernisation, and make for an unintuitive and cumbersome workflow for the user.

 

What should be a one-click process after setting up the filter (click checkmark, comment disappears) is now in practice a NINE-CLICK process (click “…” menu, click “Status”, click “Completed”, click filter button, deselect “None”, click “Apply”, click filter button, reselect “None”, click “Apply”). Good luck to any user having to do that a thousand times in a document!

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Community Beginner ,
Jul 02, 2020 Jul 02, 2020

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I'm having all kinds of bugs with PDF commenting. Filters turn themselves off, keyboard arrows jump erratically to wrong sequence or random spots in document. I'd spend more time troubleshooting your beta if you started paying me. Until then, I just advise no one purchase adobe software; they've been selling bugs for a decade now.

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Community Beginner ,
Apr 01, 2021 Apr 01, 2021

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Another ridiculous bug for a decades old product. I've never once regretted cancelling my personal adobe subscription. This company turned its back on users long ago.

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New Here ,
Aug 06, 2021 Aug 06, 2021

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I am having this same issue now in 2021... Is this a bug? Or is this a new "feature"? Or is this something we can fix by turning on something in setting?

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