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urbanbird
Participant
October 4, 2018
Answered

Filter function in Comments doesn't work the same in new version--a fix?

  • October 4, 2018
  • 5 replies
  • 6889 views

I commented before about the checkbox not working, but the forum was closed before I could be more specific.

In previous versions of acrobat pro, you could use your checkbox function to do edits like this:

Set your sort function to "unchecked" and as you do edits, check off the edits in the comments column and they disappear. You can get them back by taking off this function.

With the updated version, you CAN get a check by using the pulldown menu (which is an extra step and isn't an improvement), but when I use the filter function, it will only make the comments that ALREADY have the "completed" check disappear. As I continue to make changes, any new check marks I make don't make those comments disappear. I have to set the filter function to "none" and then back to 'completed' to get the comment to disappear. This is neither useful nor functional for how I am using the program. They need to disappear as I check them off, otherwise the filter function is useless to me and any other designer who uses this program for edits.

I don't know if this is a mistake or an oversight, but it should be fixed.

Unless I'm missing something, then I'd like to know how to make it work in the new format.

    This topic has been closed for replies.
    Correct answer AkanchhaS8194121

    Hey,

    The design is cleaner, but the operation with comments became much harder.

    The filter is not refreshed and therefore you are left with a long list of marked comments

    Every once in a while i need  to change  the filter settings and then bring it back in order to remove all marked  (e.g. completed) notes.

    RGDs

    Tamir 


    tamirn74732531 thanks for taking out time and sharing the feedback. We regret for the inconvenience caused because of the changes in UI with the latest update.

    As suggested, please fill this feedback form- Feature Request/Bug Report Form  as we need maximum participation.

    Thanks,

    Akanchha

    5 replies

    J
    jk392350525
    Participating Frequently
    August 18, 2022

    The people asking for help here don't work for adobe. Adobe is supposed to find their own bugs and fill out their own forms. Pretty basic business. This is why I stopped paying adobe after being a customer of 20+ years and encourage my clients and organization to find software elsewhere.

    Y
    Yan5EDA
    Participant
    August 6, 2021

    I am having this same issue now in 2021... Is this a bug? Or is this a new "feature"? Or is this something we can fix by turning on something in setting?

      carolm123
      carolm123
      Participant
      November 10, 2021

      I'm having same issue. I have chatted with Adobe and they insist it is file specific. However, I have shared with them several files with the same sudden issue. They basically said thank you and goodbye. 

        Y
        Yan5EDA
        Participant
        November 11, 2021

        Yeah, same here. Getting no help from adobe to fix this issue...

          J
          jk392350525
          Participating Frequently
          April 1, 2021

          Another ridiculous bug for a decades old product. I've never once regretted cancelling my personal adobe subscription. This company turned its back on users long ago.

            J
            jk392350525
            Participating Frequently
            July 2, 2020

            I'm having all kinds of bugs with PDF commenting. Filters turn themselves off, keyboard arrows jump erratically to wrong sequence or random spots in document. I'd spend more time troubleshooting your beta if you started paying me. Until then, I just advise no one purchase adobe software; they've been selling bugs for a decade now.

            mdubjen
            mdubjen
            Participant
            October 5, 2018

            I'm having the same issue. When going through a list of 50+ comments I need to be able to easily check them off as I've made the edits and use the "filter/unchecked" function to have them disappear from the comments list. Using the pulldown menu to add a check mark is not efficient when you have 50+ comments to go through in a document.

              Document Geek
              Community Expert
              Document GeekCommunity Expert
              Community Expert
              October 7, 2018

              There is a keyboard shortcut for mark comment as checked: shift + K, Which of course won’t work if you have your cursor blinking in the comment box.

              Personally, I went back and installed the old version of Acrobat. I explain how to do there here:

              Document Geek: How to Get the Old Version of Acrobat back

              Janus Bahs Jacquet
              Janus Bahs Jacquet
              Inspiring
              April 3, 2021

              Shift + K doesn’t actually add a checkmark to a comment, as far as I can tell.

               

              What it does is turn the cursor into a giant “Approved” stamp that you can then place on the page – to what end, I have no idea. I don’t know why you’d ever want a giant green box that says “Approved” in your document, but that’s the only thing it seems to do in my version of Acrobat…

               

              I did just discover that there is a setting under Preferences > Commenting that allows you to show checkmarks by default, which makes it easier to add checkmarks to comments – though still not to use the comment status to set a comment as approved, rejected, completed, etc.

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