Font installed but cannot be recognised by Acrobat for PDF Editing

Community Beginner ,
May 25, 2022 May 25, 2022

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"Source Sans Variable" has been installed and worked for Adobe Illustrator 2022, but cannot be read by Acrobat Pro DC for text editing.

 

What should I do next?

 

[Acrobat Pro DC]

Architecture: x86_64
Processor: Intel

Build: 22.1.20112.0

AGM: 4.30.116

CoolType: 6.2.0

JP2K: 2.0.4.50016

 

[iMac Pro] (2017)

macOS Monterey

Version 12.3.1

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Edit and convert PDFs , General troubleshooting , How to

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correct answers 1 Correct answer

Community Beginner , Jun 02, 2022 Jun 02, 2022
Okay for PC, not for Mac. So sad! Yes right.From: Ray Sent: Wednesday, June 1, 2022 12:08 AM To: Adobe Systems Incorporated <adobecare24x7help@outlook.com> Subject: RE: [E] Re: Font installed but cannot be recognised by Acrobat for PDF Editing Last question. Is Acrobat Pro 2020 or Acrobat Pro DC 2022 the latest version by now? From: Adobe Systems Incorporated <adobecare24x7help@outlook.com> Sent: 31 May, 2022 8:22 PM To: Ray Subject: RE: [E] Re: Font installed but cannot be recognised by Acro...

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Adobe Employee ,
May 26, 2022 May 26, 2022

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Hello,

 

Thank you for reaching out.

 

As mentioned above, the font is available on the machine. Could you please check if you have the editing rights for the font?

Also, let us know if the font is embedded in the PDF. To check that, open the PDF in Acrobat and go to File > Proerpties > Fonts.

Would it be possible to share the PDF sample with us here so we can have a look?

 

Thanks,

Meenakshi

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LEGEND ,
May 26, 2022 May 26, 2022

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I don't think this can ever work. Variable fonts are a new type of font; support has been added to various apps and systems to work with them. But there is no such thing as a variable font in a PDF. So when you make a PDF, then variable font will be converted to something else: a simpler kind of font, a bitmap, something. So it is no longer the actual Source Sans Variable font. Even if Acrobat supported editing with the font, that's not the font you are trying to edit. 

 

Since editing a PDF is a desperate, unreliable, last resort: avoid any workflow which uses Acrobat to edit text when you have a perfectly good original you can edit instead...

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Community Beginner ,
May 26, 2022 May 26, 2022

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I think so, thanks anyway.

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Community Beginner ,
May 26, 2022 May 26, 2022

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Hi MeenakshiNegi,

 

I attached that page, we just want to edit the figure by Acrobat Pro.

 

Thanks in advance.

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Community Beginner ,
Jun 02, 2022 Jun 02, 2022

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LATEST

 

Okay for PC, not for Mac. So sad!

 

 

 

Yes right.

From: Ray
Sent: Wednesday, June 1, 2022 12:08 AM
To: Adobe Systems Incorporated <adobecare24x7help@outlook.com>
Subject: RE: [E] Re: Font installed but cannot be recognised by Acrobat for PDF Editing

 

Last question.

 

Is Acrobat Pro 2020 or Acrobat Pro DC 2022 the latest version by now?

 

From: Adobe Systems Incorporated <adobecare24x7help@outlook.com>
Sent: 31 May, 2022 8:22 PM
To: Ray
Subject: RE: [E] Re: Font installed but cannot be recognised by Acrobat for PDF Editing

 

You can try if it works

On 31 May 2022, 2:33 PM +0530, Ray, wrote:

Q1.Is it a conclusion by now?

Q2. Should I use back to the latest version of Acrobat Pro DC 2022?

 

Thanks.

 

 

From: Adobe Systems Incorporated <adobecare24x7help@outlook.com>
Sent: 31 May, 2022 4:28 PM
To: Ray
Subject: RE: [E] Re: Font installed but cannot be recognised by Acrobat for PDF Editing

 

I guess mac is not supported fonts

On 31 May 2022, 1:57 PM +0530, Ray, wrote:

Just finished the test process.

 

  1. Uninstall the Acrobat Pro DC 2022
  2. Reinstall with Acrobat Pro 2020
  3. Try fonts “Source Sans Variable’ and “Source Sans 3” are worked on Adobe Illustrator 2022
  4. Try open the same PDF page and edit the text
  5. Error still happens

 

Please see attached screenshots for your reference.

 

Thanks you for your time.

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