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Form Fields won't Fill

New Here ,
Apr 19, 2024 Apr 19, 2024

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A recent issue I started having is I can no longer fill form fields in Acrobat or Reader. They are prepared to be filled and there is no document security. However each time I click a box to fill it, it gets dark and shows me an icon where the text fill is grayed out (see image). This problem only just started after working normally for months. 

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Edit and convert PDFs , PDF , PDF forms

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New Here ,
Apr 19, 2024 Apr 19, 2024

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I am having the same issue.  I was able to fill my forms with no problem until yesterday ( 04/18/24) now the forms  have the blue boxes but will not let me add in the information.  Vewry frustrating as I constantly work with forms on a daily basis.  Was there an update that caused this issue?  If so please fix it so we can fill or forms again!

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Adobe Employee ,
Apr 19, 2024 Apr 19, 2024

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Hi there

 

This issue has already been reported to our engineering team for review.

 

We will share the update as soon as we get any information.

 

Thanks for your time and patience

 

~Amal

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Community Beginner ,
Apr 19, 2024 Apr 19, 2024

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right now the only fix is reverting to the old adobe version 

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New Here ,
Apr 22, 2024 Apr 22, 2024

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I have found a little workaround for the moment. If you off-click the document and then hit the tab you can tab through your fields. Shift + tab goes backward. 

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Community Beginner ,
Apr 23, 2024 Apr 23, 2024

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dude, thank you so much for finding this out - i was starting to get so frustrated. Seems obvious but I don't think i would've ever thought about doing this.

 

LIFE SAVER!

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Adobe Employee ,
May 02, 2024 May 02, 2024

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Hi All,

 

Thank you for your patience so far.

 

The issue has been resolved. Please reboot the machine and then relaunch Acrobat.

Then, wait for some time and try to fill out the forms again. 

 

Let us know how it goes.

 

Thanks,

Meenakshi

 

 

Marking a reply or response “Correct” will help future users with the same issue quickly identify the correct answer.

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