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Funter
Funter
Participant
July 22, 2023
Question

Forms keep refreshing

  • July 22, 2023
  • 1 reply
  • 505 views

I created a form in InDesign with a mixture of text fields and signature fields. This was exported as an interactive PDF. When I open the PDF it constantly refreshes and doesn't stop, I can't type anything into the fields. I am on the latest version of Acrobat DC. Any solutions would be greatly appreciated.

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    1 reply

    Thom Parker
    Community Expert
    Thom ParkerCommunity Expert
    Community Expert
    July 22, 2023

    What happens if you turn off JavaScript in Acrobat?

     

    Have you tried chopping down the form to just one text field and one signature field?

    What happens in this case?  How many fields, and what kind, before this starts happening?

     

     

    Thom Parker - Software Developer at PDFScriptingUse the Acrobat JavaScript Reference early and often
    Funter
    FunterAuthor
    Participant
    July 23, 2023

    Hi Thom, thanks for your reply. I've turned off Javascript but there is no difference.

    The form is fine with just 1 text field and 1 signature field. There are a lot of fields on the page, but this is a form that I am updating and it was fine before I updated to the new Acrobat.

     

    So there are 189 signature fields and 13 fields. When I reduce the amount of signature fields by approx. 52, it stops refreshing. 

     

     

    Funter
    FunterAuthor
    Participant
    July 23, 2023

    That's 13 text fields

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