from explorer win 11 pdf not opening

[Murs01]

When I double click in file explorer nothing happens

if I open Acrobat and go to file open, everything is fine

[ls_rbls]

Hi @Murs01 ,

Try and perform a manual Windows Update... I'm guessing, if missing optional updates could be the issue. Check also if Acrobat need updates.

[vojivo_0858]

If nothing happens when you double-click a PDF file in File Explorer, but you're able to open the file through Acrobat's "File > Open" option, it may be due to an issue with the default file association for PDFs on your system. Here are some steps to fix it:

1. Check PDF File Association

• Right-click on any PDF file in File Explorer.
• Select Open with > Choose another app.
• Choose Adobe Acrobat (or Adobe Reader) from the list.
• Check the box that says Always use this app to open .pdf files.
• Click OK to set Acrobat as the default PDF viewer.

2. Repair Adobe Acrobat Installation

• Open Adobe Acrobat.
• Go to Help > Repair Installation.
• Follow the on-screen instructions to complete the repair, which can resolve issues related to PDF opening directly from File Explorer.

3. Update or Reinstall Adobe Acrobat

• Ensure you have the latest version of Adobe Acrobat. Outdated versions may encounter compatibility issues.
• If the problem persists, uninstall Adobe Acrobat from Control Panel > Programs and Features and reinstall it from the official Adobe website.

4. Reset File Explorer

• Sometimes, restarting File Explorer can help if the issue is temporary.
• Press Ctrl + Shift + Esc to open the Task Manager.
• Look for Windows Explorer (or File Explorer), select it, and click Restart.

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[Murs01]

thanks

[try67]

What's your version of Acrobat?