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Inspiring
October 26, 2024
Question

from explorer win 11 pdf not opening

  • October 26, 2024
  • 3 replies
  • 1852 views

When I double click in file explorer nothing happens

 

if I open Acrobat and go to file open, everything is fine

 

 

This topic has been closed for replies.

3 replies

try67
Community Expert
Community Expert
October 27, 2024

What's your version of Acrobat?

Participant
October 27, 2024

If nothing happens when you double-click a PDF file in File Explorer, but you're able to open the file through Acrobat's "File > Open" option, it may be due to an issue with the default file association for PDFs on your system. Here are some steps to fix it:

1. Check PDF File Association

  • Right-click on any PDF file in File Explorer.
  • Select Open with > Choose another app.
  • Choose Adobe Acrobat (or Adobe Reader) from the list.
  • Check the box that says Always use this app to open .pdf files.
  • Click OK to set Acrobat as the default PDF viewer.

2. Repair Adobe Acrobat Installation

  • Open Adobe Acrobat.
  • Go to Help > Repair Installation.
  • Follow the on-screen instructions to complete the repair, which can resolve issues related to PDF opening directly from File Explorer.

3. Update or Reinstall Adobe Acrobat

  • Ensure you have the latest version of Adobe Acrobat. Outdated versions may encounter compatibility issues.
  • If the problem persists, uninstall Adobe Acrobat from Control Panel > Programs and Features and reinstall it from the official Adobe website.

4. Reset File Explorer

  • Sometimes, restarting File Explorer can help if the issue is temporary.
  • Press Ctrl + Shift + Esc to open the Task Manager.
  • Look for Windows Explorer (or File Explorer), select it, and click Restart.

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Murs01Author
Inspiring
October 27, 2024
thanks
ls_rbls
Community Expert
Community Expert
October 26, 2024

Hi @Murs01 ,

 

Try and perform a manual Windows Update... I'm guessing, if missing optional updates could be the issue. Check also if Acrobat need updates.