frozen program

Hello Vindim,

We apologize for the inconvenience caused, as per the description above, while filling in a form, Acrobat froze, Is that correct?

Please check for any pending updates of Acrobat from help>check for updates, reboot the machine after installing the updates and try filling the form again.

Acrobat does autosave files, you can try opening the form from the recent.

If freezing issue still persists, please refer to the following Adobe article and try the steps Troubleshoot errors, freezes | Adobe Reader | Windows

If the issue persists, please share the following details:

• Is it a Mac or Windows machine?
• Dot version of Acrobat installed, to identify refer to Identify the product and its version for Acrobat and Reader DC
• Have you tried filling another PDF form?
• Is Acrobat is crashing with one specific PDF form or with all the forms?

Let us know how it goes and share your findings.

Regards,

Anand Sri.