FullTrustNotifier.exe

Community Beginner ,
Dec 17, 2018 Dec 17, 2018

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I keep getting the attached error every day, I have search for a resolution and can not find one.  I have uninstalled, reinstalled.  Did the full uninstall and reinstall, it even popup after that before I reinstalled.  Just want to fix/stop it.

Adobe Acrobat Pro DC

2019.010.20064

Adobeerror.PNG

Any help would be great.

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Install update and subscribe to Acrobat

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correct answers 1 Correct answer

Adobe Employee , Dec 20, 2018 Dec 20, 2018

Thank you for the quick response.

Based on the details shared by you, please follow the steps below:

Step 1:  Uninstall "Notification Manager for Adobe Acrobat"

     Click on start menu -> Search for above app -> Right click-> Uninstall.

Step 2:  Delete the following registry key

     HKEY_CURRENT_USER\Software\Adobe\Adobe Acrobat\DC\Installer\NotificationAppx

This should resolve the issue.

Regards,

Rohit

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Adobe Employee ,
Dec 17, 2018 Dec 17, 2018

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Hi doug.allison,

As per the issue description mentioned above, you are getting above mentioned error on your windows machine, is that correct?

Could you check if an update is available for Acrobat using "Check for updates" option under "Help" menu,  You may also download updates from here:  Adobe software and product updates

Reboot the machine after installing update and check.

Also, check if full trust notifier.exe exists under C/program files/windows apps/acrobat notification client,....

Thanks,

Shivam

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Community Beginner ,
Dec 17, 2018 Dec 17, 2018

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There are no updates available.

yes the FullTrustNotifier.exe exists in that location.

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Community Beginner ,
Dec 17, 2018 Dec 17, 2018

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I was contacted via https://forums.adobe.com/collaboration/XXXXXX?et=notification.direct.message (seem legit) and asked for my Skype or Hangout ID ( a bit shaky) .  I gave them the Hangout id, and then wanted want my Adobe Username and password, this seem very strange and out of the norm, is this the way Adobe operates?  I ended the conversation.

I still this original issue resolved.

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Adobe Employee ,
Dec 17, 2018 Dec 17, 2018

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No, Adobe doesn't do that. Likely a scam.

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New Here ,
Jul 10, 2020 Jul 10, 2020

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try to delete this key instead:

HKEY_CURRENT_USER\Software\Adobe\Acrobat Reader\DC\Installer\NotificationAppx

you can always go to edit then find and look for "Notificationappx"

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Adobe Employee ,
Dec 17, 2018 Dec 17, 2018

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Hi doug.allison

Can you please share the following details to help us resolve this issue:

1. What is the OS version running on your machine. (See link to get exact version)

2. Open Command prompt (Cmd) and run the command mentioned below.

          powershell.exe Get-AppxPackage -Name *AcrobatNotificationClient*

    Look for "Version” entry in the command output and share the version number with us.

3. What is the frequency of this error message

4. Since when did the error start popping up

Regards,

Rohit

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Community Beginner ,
Dec 18, 2018 Dec 18, 2018

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Editons Windows 10 Pro

Version 1803

OS Build 17134.471

Adobe Version  1.0.4.0

Its seems to happen every day just after boot up.  But today it did not.

Happen since I first install adobe.

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Adobe Employee ,
Dec 20, 2018 Dec 20, 2018

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Thank you for the quick response.

Based on the details shared by you, please follow the steps below:

Step 1:  Uninstall "Notification Manager for Adobe Acrobat"

     Click on start menu -> Search for above app -> Right click-> Uninstall.

Step 2:  Delete the following registry key

     HKEY_CURRENT_USER\Software\Adobe\Adobe Acrobat\DC\Installer\NotificationAppx

This should resolve the issue.

Regards,

Rohit

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Community Beginner ,
Dec 21, 2018 Dec 21, 2018

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so far so good

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New Here ,
Jun 27, 2019 Jun 27, 2019

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hello! i'm having a similar issue... can you help me? I recently uninstalled a trial version of the Adobe Acrobat Pro DC and since then this ~app~ "Notification Manager for Adobe Acrobat" simply doesn't go away from my star menu. I tried so many times to uninstall it but I can't, it remains every time. I looked for the key u guys talked about and I could not find it on my PC. it's really annoying... do you have some idea of what can I do about it?

thank u,

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New Here ,
Jul 03, 2019 Jul 03, 2019

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When I run powershell.exe Get-AppxPackage -Name *AcrobatNotificationClient*

I get no response. 

Also, I don't have "Notification Manager for Adobe Acrobat" installed  and I don't have that registry key you mentioned.

But, I still get the message.  I'm running Windows Home v 1809 build 17763.557.

How do I stop the message?  Should I install "Notification Manager for Adobe Acrobat" and then delete it?

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New Here ,
Feb 12, 2020 Feb 12, 2020

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You need to run Get-AppxPackage -AllUsers -Name *AcrobatNotificationClient* as I'm guessing you are running PowerShell as a different user than the user who has installed the application.

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Community Beginner ,
Feb 13, 2020 Feb 13, 2020

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I have a similar issue. I have Notification Manager for Adobe Creative Cloud installed alongside my Creative Cloud application. When I uninstall the Notification Manager, it goes away, but once I relaunch Creative Cloud app, it reappears.

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New Here ,
Jun 05, 2022 Jun 05, 2022

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Apparently Adobe suggests modifying the registry to fix this annoying problem.  If this is the kind of expertise needed to fix an Adobe product, Adobe is  obviously not for the average user.

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