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mmacdoug
Participating Frequently
January 12, 2018
Answered

Gaining access to Adobe Acrobat X Pro

  • January 12, 2018
  • 2 replies
  • 42467 views

Hello

I purchased a copy of Adobe Acrobat X Pro some time ago and still have the serial number. Is there any hope of me gaining online access to a copy of the software I purchased in order that I can download it for free onto my new laptop?

Best wishes
Margaret

This topic has been closed for replies.
Correct answer AnandSri

Hello Margaret,

As per the description above, you want to download the Adobe Acrobat Pro version 10 on your new Windows laptop, Is that correct?

The record shows that you have a perpetual license of Adobe Acrobat Pro version 10 registered on your current Adobe ID. You can download and install the Adobe Acrobat Pro version 10 from the following URL Download Pro or Standard versions of Acrobat DC, 2017, XI, or X

Note: Adobe Acrobat 10 is already declared as End of support product, it may or may not work with the latest Operating systems. You may refer to End of support for Acrobat X and Reader X

Feel free to update this discussion in case you need further assistance.

Regards,

Anand Sri.

2 replies

AnandSri
Community Manager
AnandSriCommunity ManagerCorrect answer
Community Manager
January 12, 2018

Hello Margaret,

As per the description above, you want to download the Adobe Acrobat Pro version 10 on your new Windows laptop, Is that correct?

The record shows that you have a perpetual license of Adobe Acrobat Pro version 10 registered on your current Adobe ID. You can download and install the Adobe Acrobat Pro version 10 from the following URL Download Pro or Standard versions of Acrobat DC, 2017, XI, or X

Note: Adobe Acrobat 10 is already declared as End of support product, it may or may not work with the latest Operating systems. You may refer to End of support for Acrobat X and Reader X

Feel free to update this discussion in case you need further assistance.

Regards,

Anand Sri.

    smilin69
    smilin69
    Known Participant
    June 30, 2021

    Hi,

    I'm still using (or at least trying to) Acrobat XP and now have to reinstall it due to a complete system rebuild on my machine.  The issue I'm having is finding the S/N because the only one I have on my account is from Professional (ver 8.0) or version 9 that came with Elements.

     

    Unfortunately I've also changed email programs to Outlook so I can't find a previous email where they (may) have sent confirmation with the S/N in it.

     

    Is there anything I can do to get the S/N for the version I have... as well as get appropriate updates??

     

    Help!!!

     

    try67
    Community Expert
    try67Community Expert
    Community Expert
    July 1, 2021

    There's no such thing as Acrobat XP... There's Windows XP, and there's Acrobat X (or XI).

    If you registered it with Adobe at some point then it should appear under your account on Adobe.com, under My Products (or something similar), where you would also find the serial number. The installer will not be available there, though, unless you purchased it as a digital download originally.

    kglad
    Community Expert
    kgladCommunity Expert
    Community Expert
    January 12, 2018

    Single user licensee downloadable installation files available:


    Updates

    • Download and installation help for Adobe links

    • Download and installation help for Prodesigntools links are listed on most linked pages.  They are critical; especially steps 1, 2 and 3.  If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

    And a big thank you to Jim @ Prodesigntools for helping me with these links!

      M
      mmacdougAuthor
      Participating Frequently
      January 12, 2018

      Thank you, kglad; I found your reply helpful, as I also needed to download a copy of Adobe Photoshop CS5 extended.

      Best wishes
      Margaret

      kglad
      Community Expert
      kgladCommunity Expert
      Community Expert
      January 13, 2018

      you're welcome.

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