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Gaining access to Adobe Acrobat X Pro

Community Beginner ,
Jan 12, 2018 Jan 12, 2018

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Hello

I purchased a copy of Adobe Acrobat X Pro some time ago and still have the serial number. Is there any hope of me gaining online access to a copy of the software I purchased in order that I can download it for free onto my new laptop?

Best wishes
Margaret

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Install update and subscribe to Acrobat

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Adobe Employee , Jan 12, 2018 Jan 12, 2018
Hello Margaret,As per the description above, you want to download the Adobe Acrobat Pro version 10 on your new Windows laptop, Is that correct?The record shows that you have a perpetual license of Adobe Acrobat Pro version 10 registered on your current Adobe ID. You can download and install the Adobe Acrobat Pro version 10 from the following URL Download Pro or Standard versions of Acrobat DC, 2017, XI, or X Note: Adobe Acrobat 10 is already declared as End of support product, it may or may not ...

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Adobe Community Professional ,
Jan 12, 2018 Jan 12, 2018

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Single user licensee downloadable installation files available:


Updates

  • Download and installation help for Adobe links

  • Download and installation help for Prodesigntools links are listed on most linked pages.  They are critical; especially steps 1, 2 and 3.  If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

And a big thank you to Jim @ Prodesigntools for helping me with these links!

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Community Beginner ,
Jan 12, 2018 Jan 12, 2018

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Thank you, kglad; I found your reply helpful, as I also needed to download a copy of Adobe Photoshop CS5 extended.

Best wishes
Margaret

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Adobe Community Professional ,
Jan 12, 2018 Jan 12, 2018

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you're welcome.

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Adobe Employee ,
Jan 12, 2018 Jan 12, 2018

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Hello Margaret,

As per the description above, you want to download the Adobe Acrobat Pro version 10 on your new Windows laptop, Is that correct?

The record shows that you have a perpetual license of Adobe Acrobat Pro version 10 registered on your current Adobe ID. You can download and install the Adobe Acrobat Pro version 10 from the following URL Download Pro or Standard versions of Acrobat DC, 2017, XI, or X

Note: Adobe Acrobat 10 is already declared as End of support product, it may or may not work with the latest Operating systems. You may refer to End of support for Acrobat X and Reader X

Feel free to update this discussion in case you need further assistance.

Regards,

Anand Sri.

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Community Beginner ,
Jan 12, 2018 Jan 12, 2018

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Excellent, Anand. Your instructions worked very well.

Many thanks

Best wishes
Margaret

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Adobe Employee ,
Jan 15, 2018 Jan 15, 2018

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Glad it's working now! Nice job troubleshooting that!

Give us a shout if you need any assistance with Acrobat/Reader/Document Cloud Services in future.

Regards,

Anand Sri.

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New Here ,
Nov 20, 2018 Nov 20, 2018

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I have been downloading versions of Acrobat Pro XI repeatedly (after uninstalling the DC version that somehow crept onto my desktop without my volition).  But no matter how many times I download and install the permanently licensed version, it never gets around to asking for my license # and it always calls up the expired DC trial.  This has been frustrating.  It affects only one user on this workstation.  All other users have access to the correct version.  Very strange.

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Community Beginner ,
Jun 30, 2021 Jun 30, 2021

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Hi,

I'm still using (or at least trying to) Acrobat XP and now have to reinstall it due to a complete system rebuild on my machine.  The issue I'm having is finding the S/N because the only one I have on my account is from Professional (ver 8.0) or version 9 that came with Elements.

 

Unfortunately I've also changed email programs to Outlook so I can't find a previous email where they (may) have sent confirmation with the S/N in it.

 

Is there anything I can do to get the S/N for the version I have... as well as get appropriate updates??

 

Help!!!

 

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Adobe Community Professional ,
Jul 01, 2021 Jul 01, 2021

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There's no such thing as Acrobat XP... There's Windows XP, and there's Acrobat X (or XI).

If you registered it with Adobe at some point then it should appear under your account on Adobe.com, under My Products (or something similar), where you would also find the serial number. The installer will not be available there, though, unless you purchased it as a digital download originally.

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Community Beginner ,
Jul 02, 2021 Jul 02, 2021

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LATEST

(Whoops... my type-o, not sure what's with my typing some days)

 

In terms of having registered, I believe what's happened is (this version 10.1.16) is a progressive update from the version 9 that came with Premiere Elements (CS4) that was purchased.  I've never had to purchase another version of Acrobat since, as updates have been progressive since I installed CS4. 

 

I tried installing CS4, which gave me verion 9 of Acrobat, yet the version 10 download I have won't install without removing 9.  Should I try the license number from 9... if I can find it?

 

 

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