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Inspiring
January 25, 2025
Answered

Generative AI in Acrobat Pro

  • January 25, 2025
  • 3 replies
  • 1257 views

Hi, 

my two issues center around AI search feature. 

 

1- there is a search bar dedicated for AI assistant, used to appear at the bottom of pages in the center. There is an option to click it away, but since then I could not make it viewable anymore, and I can only use this bar to ask AI, and the reason is mentioned in the next question.

 

2-   the AI search box in the toolbar can not be typed in, it's as if my keyboard is locked somehow. Moving the cursor to the search box and clicking over it, shows the caret/text cursor but upon typing, some keys activate Acrobat tools.  I can only type numbers and some characters, for example "G" and ";". It appears to me that the shortcuts are activated and cause this issue. As per my research, disabling Acrobat shortcuts is not feasible. I tried to lock my keyboard using "Fn" and the lock key but to no avail. 

Correct answer Barb Binder

Hi @balanced_Rhapsody5C1E:

 

I know this is frustrating. Here are some additional ideas:

 

 

~Barb

 

3 replies

Barb Binder
Community Expert
Community Expert
January 27, 2025

Love waking up to good news, and always happy to help! Come back and see us next time you get stuck, @balanced_Rhapsody5C1E.

 

~Barb

~Barb at Rocky Mountain Training
Barb Binder
Community Expert
Barb BinderCommunity ExpertCorrect answer
Community Expert
January 26, 2025

Hi @balanced_Rhapsody5C1E:

 

I know this is frustrating. Here are some additional ideas:

 

 

~Barb

 

~Barb at Rocky Mountain Training
Inspiring
January 27, 2025

It worked, profuse, thanks.

 

Not only is the AI search bar at the bottom is visible, even typing in the search box, located in the toolbar, is also permissible. 

 

The last step resolved the issue for me; although, after reinstalling the program, I found that it was outdated, so had to update it just in case. 

 

Barb Binder
Community Expert
Community Expert
January 25, 2025

Hi @balanced_Rhapsody5C1E:

 

Have you restarted Acrobat?

 

When you close the AI Assistant toolbar, it hides it for this session only. For me, quitting Acrobat and restarting opens the side panel AI Assistant, and then when I close it, the toolbar reappears at the bottom. 

 

~Barb

 

 

~Barb at Rocky Mountain Training
Inspiring
January 25, 2025

Yeah,

I signed out from Acrobat, the cloud, and quit both, and restarted the computer, but to no avail, unfortunately.

 

Thanks for passing by, though.