Skip to main content
R
Robert5E44
Participant
September 25, 2020
Question

Getting a signed BAA agreement for Adobe Sign

  • September 25, 2020
  • 1 reply
  • 1530 views

I have spent 2 hours on the Adobe chat board and beenn transferred to 4 agents trying to find out how to get a Busineess Associate Agreement for their Adobe Sign HIPAA compliant service (which I upgraded to at the suggestion of an Adobe agent specifically for this purpose).

 

Here's the Adobe document that indicates that they do offer a BAA.

see page 8 of this Adobe document https://acrobat.adobe.com/content/dam/doc-cloud/en/pdfs/adobe-sign-technical-overview-uk.pdf

This topic has been closed for replies.

1 reply

Meenakshi Negi
Community Manager
Meenakshi NegiCommunity Manager
Community Manager
September 28, 2020

Hey Robert!

 

Sorry for the delay in response and the trouble caused.

 

As you have mentioned above, you are looking for information about the Business Associate Agreement for their Adobe Sign HIPAA compliant service.

Just to inform you that the BAA is offered only under Adobe Sign Enterprise plan, if you have any other type of account you will have to upgrade. Once upgraded BAA can be requested.

 

I have checked your account using the email address used to login to this community. You are subscribed to Adobe PDF pack service that includes the Adobe Sign individual service plan. 

 

Hope the information helps.

 

Thanks,

Meenakshi

 

Terms & ConditionsAccessibility statement
Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices