getting error message -Acrobat installation failed -error code 136 & failed with exit code: 1603

[senthil_4282]

Good day Team, 

one of my end-user facing challange and Acrobat installation failed - in-side creative cloud apps. but he able to install photo shop. 

Error code summary below.

Exit Code: 7
Please see specific errors below for troubleshooting. For example,  ERROR: DW003, DW071 ...


-------------------------------------- Summary --------------------------------------

 - 0 fatal error(s), 2 error(s) 



----------- Payload: Adobe Acrobat 25.1.20693.0 Adobe Acrobat\Setup.exe_25.001.20693 -----------

ERROR: DW071: 

ERROR: DW003: Third party payload installer Adobe Acrobat\Setup.exe failed with exit code: 1603

-------------------------------------------------------------------------------------

 we run creative cloud tool however still we facing same error.

kindly advise me the steps to fix it 

Thanks, well in advance

Cheers 

ASK 🙂

[Meenakshi Negi]

Hi senthil_4282,

Thank you for reaching out, and sorry about the trouble caused.

As you get the error exit code 7, please try the troubleshooting steps sugested in the following help document: https://adobe.ly/42mwDy2. 

If the issue still occurs, let us know.

Thanks,

Meenakshi