Getting new Adobe subscription recognized by QuickBooks 2023 Desktop program

Forum|Forum|10 months ago
April 13, 2025
1 reply
374 views

Recently I purchase a new computer. I downloaded an updated version of Adobe to the new computer and also downloaded by QuickBooks 2023 Desktop program. QuickBooks no longer provides an opportunity for me to print or save documents in PDF format. How do I fix that problem?

Dave Creamer of IDEAS

Community Expert

What print drivers does it show?

(When you say "Adobe", I assume you mean "Acrobat"? Adobe is the company that sells many different programs, Acrobat is the software.)

David Creamer: Community Expert (ACI and ACE 1995-2023)

D

dcooper816Author

Participant

I meant Acrobat. When I opened the QuickBooks software download on my new computer, it stated: "QuickBooks detected that a component required to create PDF files is missing. This may cause issues with printing transactions, emailing forms, or saving anything as a PDF file inside of QuickBooks Desktop." When I tried to save a PDF file I got the same error message. In the past with other versions of both software, the systems found each other automatically.

Do you know how to fix this issue?

D

dcooper816Author

Participant

Actually, i solved this problem by clicking rhe"Print Report" button instead of the "Save PDF" button in the QuickBooks program. And then on the Print memu selected "Microsoft to PDF" as the selected printer and it then saved as s PDF. So, I am now good. Thanks for you help.

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