help cannnot transfer Acrobat 2020 serials to new devices
Hi, i've see this issue in other posts but I haven't really seen a solution posted, other than for hthe poster to be contacted to DM the serials to adobe rep.
I bought about 47 licences of Acrobat 2020. We are a non-profit and have a fair amount of staff turnover and have also just had to replace people's laptops. We have previously been able to move devices but recently there's an increasing number of serials that seem to be just stuck/broken.
This is acrobat 2020 it was just installed and not linked to a user account, as there are not all user have created an adobe account and when they have there are no registered devices linked to their accounts. is there a clear process for uninstalling/unlinking this serial form one device so it can be installed on another? Uninstalled and/or just formatting the computer doesn't appear to do it.
thank you for any assistance
