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Help! "Prepare Form" tool no longer available.

Explorer ,
Jun 14, 2022 Jun 14, 2022

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I'm using Adobe Acrobat DC Pro on a fillable form I previously created. When I reopened the form yesterday to work on it, it is functioning properly (fields are fillable, drop downs are able to be selected, pages are spawning, etc.), but when I go to edit the form only "Create Form" is available from the toolbox. The "Prepare Form" tool is not available. I tried opening other fillable forms as well and the same issue ("Create" instead of "Prepare"). I tried another computer and the "Prepare Form" tool is available for these forms. Do I need to uninstall/reinstall the program on my computer? If so, how do I do that? Is this a common glitch? Are there any other fixes? 

 

Any help would be greatly appreciated!

TOPICS
General troubleshooting , How to , PDF forms

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1 ACCEPTED SOLUTION
Adobe Employee ,
Jun 14, 2022 Jun 14, 2022

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Hello Slaron,

 

I hope you are doing well. I am sorry for your experience with Acrobat Pro DC.

 

On the tools pane on the right-hand side, can you search for the option of Prepare Form? If yes, try clicking on it and check if you can edit the form.

You may refer to the below image for more:

SS_0-1655216900162.png

 

Let me know if it helps.

 

Thanks,

Souvik.

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Adobe Employee ,
Jun 14, 2022 Jun 14, 2022

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Hello Slaron,

 

I hope you are doing well. I am sorry for your experience with Acrobat Pro DC.

 

On the tools pane on the right-hand side, can you search for the option of Prepare Form? If yes, try clicking on it and check if you can edit the form.

You may refer to the below image for more:

SS_0-1655216900162.png

 

Let me know if it helps.

 

Thanks,

Souvik.

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