Help with saving in Mac OS Ventura 13.3.1

[RM3]

I am consistently getting the message "the file may be read – only, or another using user may have it open." when in fact neither of those things is happening while I try. Using Macbook Pro OS Ventura 13.3.1. Help!

[gary_sc]

Hi, @RM3, where are the files located? (External Hard Dive, your MacBook Pro's hard drive (what folder), Flash Drive, Camera Card?)

[RM3]

External hard drive. Thank you for any follow up.

[gary_sc · Accepted solution]

I'm not sure this will work, but it's worth it to try. The fact that you are seeing the files is why I think it might be this issue. Please let me know if this solves your issue.

This sounds like you've not given Acrobat permission for Apple's protection. Simply, this is an Apple protection issue, not Adobe's issue. The following was written for someone who needed (the same) help with Acrobat, 

Go into the System Settings and select the Privacy & Security tab on the left, then First Full Disk Access, and after finishing that, select the Accessibility option. [Note: the location of the tabs may or may not match what I’m showing.]

 

If you do not see Acrobat listed, click on the "+" button at the very bottom, which will open a Finder's window into the Applications folder. Select Acrobat Pro. Be sure to slide the On/Off button to On (to the right). You may need to enter your administrator's password at some point. You also may need to quit Acrobat and reopen.

If this doesn’t work yet, then also do the Accessibility tab and turn on that button as well.

Please let us know if that works or not.

[RM3]

Gary_sc:  Yes, this did work and I thank you so very much.  It was exactly as you had suggested, and resolved by following your specific instruction to: "Go into the System Settings and select the Privacy & Security tab on the left, then First Full Disk Access...."  Worked like a charm.  This has saved me a lot of headache and heartache and I really do thank you!

[gary_sc]

Fantastic!

The thing that had me concerned was that you were able to access the drive, just not save to it. 

If you'd be so kind as to click on the "Correct Answer" below my answer above. This will help others with the same issue. 

Thank you.