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Participant
October 16, 2022
Question

Help

  • October 16, 2022
  • 1 reply
  • 261 views

I would really like to know how I can get my money back from Adobe when I have no paid subscriptions with them but they debit my bank account every month.  They do not seem to have a human employed that I can speak to.

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1 reply

J E L
Community Expert
Community Expert
October 16, 2022

Hi @GlendaRog, I'm sorry to hear about your situation, but this is a user-to-user forum, so we don't have any access to your account or payment information here. You can reach Adobe by chat or phone. They do have humans employed to help you.

 

For chat support, make sure you are signed in with your Adobe ID.

— Look up your current plans here: https://account.adobe.com.

Type AGENT in the chat box to bypass the automatic chatbot and be connected to a live person.

— Chat Link: https://helpx.adobe.com/contact.html?rghtup=autoOpen

 

To call Adobe, search this list for the support phone number in your country:

— Phone List: https://helpx.adobe.com/contact/phone.html