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10 replies

Participant
December 23, 2024

Validate signature error: e48f27da0b1b9188de20bc4374604f39808077896214c85d974ccaf1f0c004d4ab2bda344ad0d1728aeff278c25a2ea01f7a45662b1924d407f12ad1cf7e318500 is signed by TZD25tqtM1JcCG1vbJQRK3EsLGTPjRHuRW but it is not contained of permission.

Participant
January 28, 2024

I was facing the same issue, I was not seeing validate signature option. Instead it was showing add signature, which was taking me to create and add new signature.

The problem was because I had changed the name of PDF file.
TO fix this, I downloaded the file again from aadar website and then it worked.

Participant
January 26, 2024

 unable to save in pdf after validate signature 

Inspiring
November 13, 2023

Validate Digital Signature in PDF

https://youtu.be/IIFI9GZdznM

Abambo
Community Expert
Community Expert
November 13, 2023

That's bad advice. You weaken the signature checking, so that they validate a signature that may not be valid because revoked.

ABAMBO | Hard- and Software Engineer | Photographer
Participant
November 29, 2020

I had a file in Gmail that was password protected and I was not able to validate the signature after saving it as a PDF file. Because it was a valid failure as the original document was changed. So it forwarded the mail to my outlook account, there I got the option to open with Adobe Acrobat Reader DC. Then I was able to validate signatures. Hope this helps someone.

Legend
June 26, 2019

Just remember that, in removing the password you have removed the signature. So keep the original (and its password) for any legal reasons where you have to prove the original.

Legend
June 26, 2019

What you’ve done is shown successfully that there is a problem with the signature so it can’t be verified.

I wonder, did you print this to PDF at all?

June 26, 2019

It came as a password protected document to my email and I printed it to my desktop using Print - Microsoft Print to PDF

June 26, 2019

Why did you do that? By doing so you've invalidated the signature and converted it into an image.


But even the original which came as an attachment in the email has the same issue.

When I open the attachment( not downloading it), the signature is still unverified

AnandSri
Community Manager
Community Manager
June 15, 2018

Hello Smijis,

As per the description above, I can understand that you are not able to validate a signature in a PDF file, Is that correct?

When Digital Signatures are validated, an icon appears in the document message bar to indicate the signature status. Additional status details appear in the Signatures panel and in the Signature Properties dialog box.

Is it possible to post a screenshot of the error message you get? To share the screenshot, refer to the steps mentioned in the article https://forums.adobe.com/docs/DOC-7043#jive_content_id_How_do_I_attach_a_screenshot

What is the dot version of Adobe Reader installed? To identify refer to Identify the product and its version for Acrobat and Reader DC

Is it specific to one PDF file or with all the PDF files? Is it a Mac or Windows machine and what is the version of operating system installed?

You may try the following steps and see if this helps:

1) Right-click on the ‘validity unknown’ icon and click on ‘Validate Signature’.

2) You will get the signature validation status window, click on ‘Signature Properties’.

3) Click on ‘Show Certificate..’

4) Verify that there is a certification path. This identifies the owner of the digital certificate that has been used when signing the document.

5) Mark the certification path, click the 'Trust' tab and then 'Add to Trusted Identities'.

6) Answer 'OK' to any security question that follows.

7) Check the field for 'Use this certificate as a trusted root' and click 'OK' twice to close this and the next window.

8) Click 'Validate Signature' to execute the validation.

You can also refer to the Adobe article Validating digital signatures, Adobe Acrobat

Let us know how it goes and share your findings.

Regards,

Anand Sri.

Participant
May 23, 2019

Hi, I'm unable to validate the signature. In the signature - verification tab everything is prepared to validate the signature:

But when opening the document and clicking on the signature, nithing happens. It doesn't ask me if I want to validade the siganture, nothing.

the only window that appears when clicking on the signature is the following:

I'm using the latest version of Adobe Acrobat Pro DC.

Please help!

Thanks,

Astrid

Bernd Alheit
Community Expert
Community Expert
May 23, 2019

Use the menu

View > Show/Hide > Navigation Panes > Signatures

What can you see in the signatures pane?

Legend
June 15, 2018

What are the detailed messages in full when you try?