Highlight Tool Grayed out on pdf doc using Acrobat Pro DC

[ddb6081]

I have a pdf document that I created in Acrobat XI.  It's a table and certain lines of data are highlighted with yellow.  I will be updating this pdf periodically and need to highlight certain lines.  When I go to COMMENTS to highlight, the highlight pen is grayed out.  Why??

Instead of Acrobat Pro DC being an improvement I keep running into more and more frustration with this product.  Submit buttons for emailing don't work, and many other 'features'.  I am a power user for forms and I am not impressed.  I'm frustrated as things that use to be so easy to do are now a hassel or are impossible to do.

I am using a desktop application, not a phone.  Can anyone help???

I'm thinking of abandoning Acrobat and going to one of the other cheaper applications that will be allow me to get my job done.

[Bernd Alheit]

Is the document protected?

[ddb6081]

It had protection on it and I removed it. 

Should I save as a none protected document to try and highlight?

[Bernd Alheit]

Yes.

[ddb6081]

However, I have to open in Google Chrome with apparently some that were older and save that way as the removal of security is not available on all of the docs I have and that is the only other way I can find to do it.  Goofy for sure.

[Bernd Alheit · Accepted solution]

In Acrobat you can remove the security where you add it.

[Test Screen Name]

You should be able to remove security whoever you have the password. You must set security to NONE.

[ddb6081]

Thanks, have gotten this to work on all except that one document which I had to go through Chrome and save as.  Not sure why that happened but have gotten them all to open and removed security so that I can highlight, change text to bold and different color and add a link.

[Guest]

I had trouble using the highlighting tool after having used it not too long ago.  I suppose it was an update that changed something; however, after some extensive research, I figured out that if you use the Text Recognition option then you can use the highlighter that way.  I was actually needing to redact some information in an extensive amount of documents, and just selecting black as the highlighting color enabled me to go through and redact large amounts in a much more time-efficient manner.

I hope this helps...

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