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Highlight tool is not working in Acrobat Pro DC

New Here ,
Jan 18, 2018 Jan 18, 2018

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I recently installed the recent Adobe Pro DC updates. A simple yellow highlighting feature used over the years is now seemingly impossible. When clicking the highlighter, the text areas show myriad border lines and when I try to put the cursor in front of text I want to highlight, huge blocks of asymmetrical shapes are highlight in yellow instead of just the word or sentence I am wanting to highlight.

I am also finding other simple edit functions are not working properly.

Please advise.

Douglas Stewart

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General troubleshooting

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correct answers 1 Correct answer

Adobe Employee , Jan 18, 2018 Jan 18, 2018

Hello StewartWeb

We apologize for the inconvenience caused, as per the description above, Highlight tool is not working in Acrobat Pro DC, Is that correct?

Please check for any pending updates of Acrobat Pro DC(if any) from Help>Check for updates and reboot the machine after the installation of updates.

You can also repair the installation files of Acrobat Pro DC from Help>Repair installation(only for Windows), Reboot the machine after the repair.

If the issue persists, please reset the preferences

...

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New Here ,
May 16, 2022 May 16, 2022

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I understand this is old, but my edit tool don't work. I am completely uptodate and just to check I created a test document and I can't highlight in that either. 

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New Here ,
May 26, 2022 May 26, 2022

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I have this same issue now.........   ðŸ˜ž 

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New Here ,
May 26, 2022 May 26, 2022

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I quit Adobe for a few years, but have recently re-installed it. The hi-lighting feature works fine now. To iniate it; click the icon of a fountain pen near the left side of taskbar at the top of the screen. Then place your cursor at the start of hiliting to the end, and it should hilite all. If you left click on the hilited area, an popup appears with 3 options. Add note, change colour, and trash, are the options. Trash removes the hiliting, not the text.

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New Here ,
May 26, 2022 May 26, 2022

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My highlight tool does nothing, it worked fine for years, now it does nothing at all.  Used to be able to tell once you selected the tool, now it does absolutely nothing when I click on it. I've tried all the "fixes" folks are suggesting with no luck.  I guess I'll have to uninstall and reinstall the program.  😞 

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Community Beginner ,
May 26, 2022 May 26, 2022

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I have this problem when a pdf is merely a scanned hardcopy document without the pdf attributes. You can convert it but the auto text may misspell unlegible type of the scan is poor or a copy of a copy leading to poor resolution. If your image quality of the text is good try converting it and you'll get your highlighter back. 

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New Here ,
Mar 09, 2023 Mar 09, 2023

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Edit>Search More Tools (Or just type in the search bar)>type"Recognize Text">Press blue "Recognize Text" button

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New Here ,
Mar 20, 2023 Mar 20, 2023

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My highlight cursor is a circle.  It is impossible to highlight text.

 

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New Here ,
Mar 20, 2023 Mar 20, 2023

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Hi Michael. Try this. Your pdf is quite probably an image (even though the extension is .pdf), rather than text. (this will happen with scanned hard copies of documents and other abnormal pdf saves.)

Save your open pdf as a "SAVE AS" pdf and give it any temporary name.. Open the newly saved pdf and now you should be able to highlight the text without a problem. This is the only solution that I have found that works. Has nothing to do with updates... and there is no need to "convert" the text...

Hopefully thids will work for you as it does fo me. : ) 

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New Here ,
Mar 20, 2023 Mar 20, 2023

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I have never experienced this problem. I would reboot your system as a first try. I have had the cursor highlight as a circle on occasion. It was when I was highlighting text within a table or a graph. I found that highlighting there produced a shaky line, but Adobe corrected it to be straight, at the end of the highlight. When returning to the body of the document, the icon reverted to a normal icon and I could highlight the rest of the PDF file. I hope this helps.

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New Here ,
Sep 22, 2023 Sep 22, 2023

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Before doing everthing Adobe suggested, you may be having the same issue I had.  After you select the higlight tool on the floating toolbar, look five icons down immediately below the "push pin" icon.  It will probably look like a "white circle" on a white bar, which is why it's not intuitive to see.  That white circle is where you can select the color of your highlight tool.  Change it to yellow or one of the other colors (anything but white), and your highlighter will "work" again.  It was probably "working" all along, but if it was a white highlighter on white paper, it was invisible.  Screenshot is below.  (BTW - Really, Adobe?  You apparently with the update set the default highlighter color to "white" when 99.9% of PDF page colors are white?!  And then, you suggest multiple reinstall/repair steps, etc., instead of knowing how your "updated" app works or doesn't work. Ugh!)  

Adobe Pro Toolbar Screenshot.png

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New Here ,
Oct 04, 2023 Oct 04, 2023

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I had the exact same problem and called in for customer service; 800.915-9428. The gist of it was to click to edit the pdf and run recognize text. The customer service agent also changed some security settings that might have interfered with the opening of the document. Mine was also color blocking way more than I wanted in a scanned document. The 'recognize text' fixed that even though the fax was of dubious quality. I am happy.

 

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New Here ,
Mar 04, 2024 Mar 04, 2024

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It is an amazing shame that Adobe--once and industry standard--is having problem what have not been fixed for more than three years.

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New Here ,
Sep 09, 2024 Sep 09, 2024

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I have the same problem... I tried all the fixes recommended in these type of forums. Why wont you Adobe fix your product instead?

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