Highlights & underlines behind text in emailed pdf. How can I access them to delete?

[TigerLily1531]

I have read all the posts on how to remove highlights and have had no success in using "Edit Object", "Highlight - change color to white", "Print Production", and "Delete".  It appears the highlights and underlines are behind the text and I cannot isolate them from the paragraph's "edit pdf" box.  When I type the underline and highlight are fixed and the text types over it. Is there a tool to access "behind the text" or "behind text box" formatting?  Thank you in advance for any ideas.

[John T Smith]

When you post a question you always need to tell the program you are using
There are MANY programs in a full subscription, plus other non-subscription programs
Please post the exact name of the Adobe program you use so a Moderator may move this message to that forum

[Nancy OShea]

Did you create the PDF?  Which app was used to create it?

[TigerLily1531]

Adobe Acrobat Pro DC is the program I am using to open the document emailed to me.  I do not know on what program it was created.

[Luke Jennings3]

You can go to File> Properties> Description in Acrobat, to get some information about the origin of the file.

If you want to change the highlight color to white, you can do this with Acrobat, using a preflight profile. You need to determine the color value of the highlight using the Output Preview tool (move the cursor over the highlight color) and use these numbers in the edited preflight profile. Link to related discussion:

https://community.adobe.com/t5/acrobat-discussions/how-to-convert-color-image-to-black-in-acrobat-dc...

[Luke Jennings3]

You are almost there, at the top of the preflight panel, select "Acrobat Pro DC 2015 Profiles" instead of "Essentials", then click on the blue wrench icon (Fixups). Type "Map" in the blank Find field to quickly find the desired profile (under Color Spaces). Duplicate the existing profile by going to the Options fly-out menu at the top right of the panel, then edit the new profile as per the example.

[TigerLily1531]

I found my way to the final pop-up and noticed that the document was "partially" locked (lower left of pop-up).  Owner returned my email on the embedded highlight and said it was something she did on original Word Doc.  To use the form - I printed it out in grayscale which removed the highlights.  I will live with the underline. Thank you for your help and when I have more time I will investigate the Preflight more fully.  Only question I have, if it is "partially locked" will I ever be able to remove the embedded highlight and underline? 

[Luke Jennings3]

If you can get the original Word file, you can probably remove the underline and highlights, then save as a new PDF. The PDF can probably be fixed, one way or another, it's hard to say without having a sample of the file.

[applepress]

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