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madridit
Participant
March 8, 2018
Question

How can I get the serial number of my license if I has not Adobe ID?

  • March 8, 2018
  • 2 replies
  • 479 views

I want to deactivate my acrobat license of my last laptop and to install and activate the same license on my new laptop.

The problem is that I have not Adobe ID for recovery the serial number, I have not info about my license.

How can I get info of my license for activate my license on my new laptop?

Thanks.

This topic has been closed for replies.

2 replies

Legend
March 8, 2018

And I assume you lost the serial number? This is why registering is such a good idea... but it may not be too late. Take a look in the Help menu. You may now be able to register, with your Adobe ID, and then the serial number should show up in your account.

Legend
March 8, 2018

Which exact version of Acrobat is it? Pro or Standard? Did you buy it at retail, or get it some other way (e.g. included with PC, installed by company, included with scanner...)?

madridit
madriditAuthor
Participant
March 8, 2018

The version is Adobe Acrobat XI PRO, and I bought the license at retail.

Thanks