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arun-s
Participant
April 18, 2017
Question

how do I add scanner

  • April 18, 2017
  • 1 reply
  • 1386 views

I am using Acrobat Adobe Pro 9.0 on a MAC. I have just bought a new all-in-one printer cum scanner. I would like to add this machine in the list of scanners identified by Adobe so that I can straightaway generate pdf from scanner into AAP. My previous printer still shows on the list when I choose 'Create PDF' from Scanner. Can you kindly help?

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1 reply

risharmaAdobe
Adobe Employee
risharmaAdobe
Adobe Employee
April 21, 2017

Hi,

We would like to help you in the issue you are facing.Please share some required information:

1) Scanner name and model number

2) Mac OS version

Also for initial troubleshooting at your end please try these steps:

Troubleshooting tips for scanner issues when using Acrobat

Thanks,

Rishabh

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