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How do I change the TO email address when Submitting a form ?

New Here ,
Sep 02, 2020 Sep 02, 2020

Sandii_0-1599063385169.png

Hi There, I have taken over a form and need to change the TO email address so that when the learner fills it out and clicks "submit form" it goes to a different email address that is currently displaying"

I canst see to find this email address stored anywhere.

When I go to preferenced - identity- I can change the email address there but that changes the From email address, not the TO.

Any help would be greatly appreciated.

PS - I am not an expert 😞  

 

 

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Edit and convert PDFs , How to
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1 ACCEPTED SOLUTION
Community Expert ,
Sep 02, 2020 Sep 02, 2020

You'll need to edit the form. 

Screen Shot 2020-09-02 at 2.19.37 PM.png

Then double click on the Submit form button. Then edit the email addres associated with the button. 

Screen Shot 2020-09-02 at 2.18.58 PM.png

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Community Expert ,
Sep 02, 2020 Sep 02, 2020

You'll need to edit the form. 

Screen Shot 2020-09-02 at 2.19.37 PM.png

Then double click on the Submit form button. Then edit the email addres associated with the button. 

Screen Shot 2020-09-02 at 2.18.58 PM.png

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New Here ,
Sep 02, 2020 Sep 02, 2020

Hi There,

 

Thanks so much for the details and screenshots. Super helpful but I don't seem to have the "Actions" tab that you have on your screenshot.

Any other ideas on how I can change this?

 

Sandii_0-1599103250642.png

 

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Community Expert ,
Sep 03, 2020 Sep 03, 2020

What version of Acrobat are you using?

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New Here ,
Sep 03, 2020 Sep 03, 2020

Hi there,

Standard DC Version 2020.012.20043

 

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Community Expert ,
Sep 03, 2020 Sep 03, 2020

You use a Adobe Sign form. There is a "Actions" not available.

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New Here ,
Sep 03, 2020 Sep 03, 2020

Hi Bernd,

So sorry I am not sure what you mean by your reply.

I still can't seem to find where the TO email is to change it to the correct email to have the form sent to.

If you have any screenshots or steps I can follow please send then through.

Thanks so much 

 

 

 

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Community Expert ,
Sep 03, 2020 Sep 03, 2020

Click on Tools - Prepare Form and then click on "More" at the right side of the window and then on "Revert to Acrobat Form". In the future, do not tick the box that says "This document requires signatures" when creating the form.

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New Here ,
Mar 20, 2025 Mar 20, 2025

I would like to change this as well. The email in the "To" line is my boss, even though I am using my own adobe account. The fix on here does not address this issue at all.

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Community Expert ,
Mar 20, 2025 Mar 20, 2025

Are you saying you want to change the address from which the email is sent? That is the "from" field, not "to", and it can't be changed in the properties of the button. You can change it by setting up a different email account in the application, though, via Menu - Preferences - Email Accounts.

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New Here ,
Mar 20, 2025 Mar 20, 2025
LATEST

Just as the OP highlights in the attached pic, I need to change the "TO:" in the dialog box that pops up when the SUBMIT FORM button is pressed.. My boss had previously logged in to her adobe account on the laptop that I now use.  I Now have my own adobe account with its own log in credentials, however, the "TO:" line in dialog box that pops up still populates my boss' email address. I added my own credentials in the MENU>PREFERENCES>EMAIL ACCOUNTS, added my outlook info, made it the default, but it still shows my boss' email. Neither of us can figure it out.

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