How do I contact someone on this website?

Question

I can't cancel my trial because it's stuck on "You'll be able to manage this plan shortly," and I can't contact or create a support ticket because the help section just loops me. How do I approach someone because this website is so badly coded for absolutely no reason?

AkanchhaS8194121 · Answer

Hi @AnthonyBauld

Sorry to hear about your experience. Your current account is not showing any trial under it. So, it's probably registered under a different one.

Please refer to the steps given here https://helpx.adobe.com/manage-account/using/cancel-subscription.html

Or

Click on this link and then click on the “Contact Us” icon available in the lower right corner of the page.

https://helpx.adobe.com/support.html just ensure that you are signed in on the page.

Thanks,

Akanchha

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