How do I contact support?

Forum|Forum|3 years ago
December 2, 2022
2 replies
2519 views

I'm urgently trying to contact adobe after I discovered they have been uploading my documents without consent permisison or warning and uploading them to public addresses.

I need a file deleted as soon as possible.

PDF forms

This topic has been closed for replies.

Dave__M

Community Expert

Once the urgency of your situation has passed, I'd like to hear more about this. Are your docs being saved to the Creative Cloud? And ADOBE is saving them somewhere... without your knowledge or permission?

Hope you get your issue solved.

Dave

H

hughf73355924Author

Participating Frequently

I was trying to create a form for people to fill out and print. I clicked on the fill & sign button and went through the wizard and then without warning it uploaded it to a URL and displayed it from there. A GDPR problem to say the least. It makes you wonder what else they are taking from your computer without consent or for that matter deleting like when they have internal billing problems and decide to permanently delete all of your files in your creative cloud account and are unable to recover them. Fun fact, the NSA write a lot of code to detect counterfit documents in Adobe, so not even Adobe know 100% what their own software is stealing.

Dave__M

Community Expert

One can create a PDF form by using their cloud services, or by using the built-in form editor tools in Acrobat. I am guessing you used the feature that utilizes the cloud to distribute and collect data from your form. If you're concerned about not being in total control of your forms, I wouldn't rely on a cloud-based automation, but rather do everything manually.

Dave