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4 replies

D
Dan5C77
Participant
March 4, 2021

Hi, 

 

Did we ever figure out how to delete signatures so that we can make useful edits to PDF documents?  

 

Surely this must be possible in 2021!  

 

 

try67
Community Expert
try67Community Expert
Community Expert
March 4, 2021

You're not supposed to delete signatures from a file (unless you applied them). If you want to edit it ask the people who sent it to you to send a non-signed version.

A
ariverajr
Participant
August 3, 2016

Hello PattiP,

Please follow the path C:\Users\user name\AppData\Roaming\Adobe\Acrobat\DC\Security

This holds the file for all of the signature created Adobe DC.

You be able to delete each signature and they will not appear in the Sign As menu once removed.

I hope this helps. Good Luck

    C
    couple_maw
    Participating Frequently
    August 1, 2014

    I am having this same problem with Acrobat XI Pro. I created a digital signature but cannot recall the password that I created for it. I guess I didn;t realize how difficult it would be (impossible!) to reset it.

    I went so far as to uninstall Acrobat from my computer and reinstall via Creative Cloud but I still cannot reset or delete it.

    Has anyone been successful in deleting the digital ID/signature from the new version of Acrobat Pro?

    Thank you!

      Steven_Madwin
      Adobe Employee
      Steven_Madwin
      Adobe Employee
      August 1, 2014

      Hi Couple_maw,

      Are you on Windows or Mac?

      Steve

      C
      couple_maw
      Participating Frequently
      August 1, 2014

      I'm on Mac.

      Steven_Madwin
      Adobe Employee
      Steven_Madwin
      Adobe Employee
      October 9, 2012

      Hi Patti,

      You can only delete a digital signature using Acrobat or Reader if you have access to the private key (digital ID) that was used to create the signature. Once upon a time anyone could delete a digital signature in Acrobat (other than a certifying signature), but that was deemed a security flaw and we limited deletion of a signature to only the person that created it in the first place.

      Steve

        E
        ElScorcho
        Participant
        October 23, 2013

        Steven,

        I realize this response is a year later, but I have some feedback for you. 

        1. YOU NEED TO SHOUT THIS FROM THE ROOFTOPS - This is a significant change to previous versions that could delete signatures. 

        2. UNBELIEVABLE - I'm incredulous that no other solution could be found.  So if someone signs my document during review, I better hope I have an older copy that he didn't sign or I have to copy and paste every bit of the document to a new one.  Thanks Adobe.  This is making it easier to move to a Word only environment - we are still able to delete sigs in Word to make corrections to the document.

        3. I cannot express in polite words the amount of anger I feel at this moment towards this insane decision and the fact that it took me quite a bit of digging to find this answer.

          Steven_Madwin
          Adobe Employee
          Steven_Madwin
          Adobe Employee
          October 23, 2013

          You don't have to recreate the document, all you need to do is extract the pages, which will strip off the signature. You can use the page extraction process to create a new (and unsigned) version of the file.

          Of course there are just as many customers that scream about the page extraction process removing the signature because they think it should persist.

          Steve

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