Participant

Question

How do I disable accessibility features???

Forum|Forum|18 years ago
February 11, 2008
21 replies
119497 views

I'm using Acrobat Standard 8.1.2. I made a change to the program and I can't undo it. It started when I installed voice recognition for Microsoft Word. Then, the next time I started Acrobat, it brought up the Accessibility Setup Assistant. I didn't really know what was going on. Now, whenever I pull up a new document, I get a window that says "Content Preparation Progress". In the window, it says "Please wait while the document is being prepared for" (it doesn't say for WHAT). Then if I open up a PDF of something I scanned, I get a window called "Scanned Page Alert". The message is "This page contains only an image of a scanned page. There are no text characters. Would you like to run character analysis to try to make the text on this page accessible?" There's a box I can check that says "Do not show again", and I can click that I guess. The problem is, Adobe seems to want to make every document I open accessible, and I just don't need that. I've noticed that on PDF's made with text, the text now appears very bland (probably because it's been made "accessible". And I can't figure out how to undo what I did. Please help!!!

This topic has been closed for replies.

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defaultxh7uh67aqnms

Participant

To remove "Content Preparation Progress" when opening a file: Go into Edit tab -> Preferences -> Accessibility and uncheck "Enable assistive technology support"

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glacier434

Participant

This issue started happening to me when I installed an old Wacom Intuos 3, then installed all the drivers. I'm not sure if they are

related.

I haven't figured out how to turn off the settings, but I did learn that one way stop it from *automatically* happening (if you set it to do the tagging by default, like I accidentally did), you go to Edit > Preferences > General > Reset All Warnings.

I'm still working on how to get the popup from not happening without having to disable a plugin.

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Anonymous

Guess what, I also have a Wacom tablet installed.

The tablet enables the on-screen keyboard, so Adobe Reader probably thinks the user is impaired.

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Ralphmcd3

Participant

For Acrobat X, at least, you can disable accessibility features by searching your programs files for Adobe->-Acrobat 10.0 -> plugins -.ReadOutLoud.api, and Adobe->-Acrobat 10.0 -> plugins -MakeAccessible.api. Rename the api's OLDReadOutloud.api and OLDMakeAccessible.api. Fixed the problem for me. It may work for older versions of Acrobat as well.

DavidSalahi

Known Participant

I've been fighting this problem repeatedly for the last several months but it keeps coming back! Arghh!!

Previously, I solved it by creating a subfolder under plug_ins called "Accessibility DELETE" where I moved the three Accessibility plug-in files. Then, sometime after installing CS5 the problem came back again. Not right away but several weeks later, probably due to an update of Acrobat. When I looked in C:\Program Files (x86)\Adobe\Acrobat 9.0\Acrobat\plug_ins I found another copy of Accessibility.api. So, I moved it yet again to my Accessibility DELETE folder but the problem persisted even after I made sure Magnifier wouldn't start and then rebooting.

I finally solved it this time by deleting my Accessibility DELETE subfolder entirely. Apparently, in CS5 Acrobat looks in the subfolders of plug_ins for its plugins.

This is really annoying. I wish Adobe would make it easier to turn this noise off!

David Salahi

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Anonymous

have the same problem on Win 7

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bwnichols

Participant

Hello Adobe, does anybody actually read these forums?

I've been a testing your version nine product for deployment within our company, and find this known problem still hanging around two years down the road.

Look it's real simple: Just because a user utilizes voice recognition doesn't mean they're blind. It would be so bloody simple for you guys to provide a radio button to simply disable assistive technology and get rid of the screen reader nag dialog.

Why don't you just do it?

Regards

BW Nichols PE

[signature deleted by host]

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_Leslie_Slaugh_

Participant

I am running Adobe professional version 9. It seems to crash more frequently when ever I am using Dragon NaturallySpeaking. I just tried the fix suggested by Raymond, and so far it seems to be working.

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_jojfrost_

Participant

I sometimes use the Microsoft Magnify utility for very small screen text. If Magnify is minimized in the Windows tray, Adobe Reader 9 senses its presence and will go through the tagging dialog to prepare for Screen Reader when I open a PDF. But if I exit the Magnify utility first, I can open PDFs with no nagging about accessibility.

Tom Brown

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_Raymond_Krasinski_

Participant

this has worked for me... but no guarantees...

Go to the folder (most computers root drive = C)

usually

C:\Program files\Adobe\Acrobat 8.0\Acrobat\plug_ins

notice the last folder is plug_ins not plug_in

In this folder you will find 3 files named "Accessibility" each file has a diferent extension, one is .api one is .deu one is .fra

I believe the .deu and .fra are from German and French languages, but if you are not using one of those languages.. you don't need to worry about it.

Make a new folder somewhere on you computer to store these three files. It should not be in the Adobe Folder.. So something like
C:\my stored adobe program files would work well.

Now, cut and paste the files from the plug_ins folder to the new folder you created.

The files need to be cut from the plug_ins folder.. not copy and paste.

You are retaining the old files in case something goes wrong... and you need to restore them to the plug_ins folder...

That's it. You should find that when you start Acrobat now the reading feature will not work. I believe the Accessibility.api file is the library resource that adobe uses to read a document. When it doesn't find the library file, it abandons the operation.

I have not had any problems with this solution; however, if you experience unpredictable results, simply restore the three files you moved to the plug_ins folder and adobe should operate as it did before.

Ray.

P

pjkettlejr

Participant

I tried Raymond's suggestion for Reader X. I tried Raymond's hint using Acrobat 10 There is only

one file with that name and the .API extension. I moved it to a new folder on the C:

\ drive. So far, no problems. I am also using Dragon Naturally Speaking v.11

Paul

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_Tamra_Ross_

Participant

Chuck,

Thank you! What a difference that little feature makes. Yes, it seems to have completely resolved my problem and saved me a ton of grief. I am most grateful. Thanks for your time.

Tamra

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_Johnny_Moses_

Participant

I found the issue. Go to the preferences and then to "Page Display". Under "Rendering" make sure you use "Smooth text" and then select from either "monitor" or "laptop". I hope that helps.

Blessings,
Chuck

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_Tamra_Ross_

Participant

Yes, I've done that but it's had no effect on my problem. I still have all of my PDF's opening in that grainy, thin, eye-strain font. I have to open them in Photoshop to read them easily.

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