How do I get rid of white border on PDF file thumbnail?

[Adam@AMM]

Hello, I saw that someone (Alfonso5EAF) asked this question before with no reply. 

I recently updated from Windows 7 to Windows 11. For work and organization we use a pdf thumbnail view on our files to visually sort through them quicker. The thumbnail images never had a white border around them. With the move to Windows 11, they now have a white border around them, which is very uneasy on the eye and I would like to go back to how it used to look. Does anyone have a way to solve this problem? Any help will be greatly appreciated!  Adam

I attached a version of a thumbnail that has the white borders, and a correct one without the borders that Alfonso5EAF originally uploaded as reference. 

[Meenakshi Negi]

Hi Adam@AMM,

Thank you for reaching out.

Please let us know if this happens with all the thumbnails. 

Share the current Acrobat installed on your Windows 11 machine. Also, let us know if you have tried any troubleshooting steps.

Try once repairing the application installation. In Acrobat, go to File > Help > Repair Installation. 

Let us know how it goes.

Thanks,

Meenakshi

[Code34620593huxc]

hello,

i have the same problem with PDF files when i save it as pdf there is white border appers in prviwe

[Abambo]

That is part of the file. Someone did output the PDF file to appear as that.

[Code34620593huxc]

its happened even without thumnail

[Abambo]

its happened even without thumnail

By @Code34620593huxc

Sure, it's part of the file design.

[AzgrymnThePale]

How do we change that back to just the art, for some reason the white border looks unprofessional to me. Just a peeve I guess

[AnandSri]

Hello @AzgrymnThePale

I hope you are doing well, and thanks for reaching out.

Could you please share more details about the issue? Is it with one specific PDF for which you shared the screenshot of the thumbnail, or with all the PDFs? Are you on a Mac or Windows machine, and what is the version? 

The white border around the "DungeonGate: Ashes of Hope" cover is likely not part of the artwork itself but a rendering artifact from the PDF viewer.

If you’re using Adobe Acrobat or Reader, Switch to Full-Screen Mode by pressing Ctrl + L (Windows) or Cmd + L (Mac) to enter full-screen view. This hides the interface and removes the white margin.

Change Page Display Settings:

Go to Menu > View > Page Display > Enable “Two Page View” or “Single Page View”. Also, enable “Show Cover Page in Two Page View” if needed. Disable “Show Gaps Between Pages” to eliminate white space.

Use “Fit to Page” or “Actual Size”:

In the toolbar, select Zoom > Fit to Page or Actual Size to better align the artwork with the viewer window.

If you have a different issue, or question, please share more details.

Thanks,

Anand Sri.