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Participant
May 2, 2023
Answered

How do I open the document which states: Please wait... If this message is not eventually replaced b

  • May 2, 2023
  • 3 replies
  • 37321 views

How do I open the document which states: Please wait... If this message is not eventually replaced by the proper contents of the document, your PDF viewer may not be able to display this type of document. You can upgrade to the latest version of Adobe Reader for Windows®, Mac, or Linux® by visiting http://www.adobe.com/go/reader_download. For more assistance with Adobe Reader visit http://www.adobe.com/go/acrreader.

I subscribe to Adobe and I still cannot open documents!

Correct answer Tariq Ahmad

https://apps.apple.com/us/app/adobe-acrobat-reader-edit-pdf/id469337564

 


Hi all, 

 

Sorry for the delayed response and the troubled experience. 

 

If you are seeing this message: "PDF won’t display. Please wait …" 

 

You are getting this message while viewing a PDF in a browser, you are most likely trying to open a Dynamic XFA (XML Form Architecture) PDF. To view such PDF documents, we recommend you download the file locally and open it either in Adobe Reader or Adobe Acrobat.

 

please read this community discussion for more information on this topic: https://adobe.ly/3E9a5HB

 

There is another scenario, content preparation, for that please read this help page: https://helpx.adobe.com/acrobat/kb/message-content-preparation-progress-opening.html 

 

 

Let me know if you have more questions.


~Tariq

3 replies

Participant
April 25, 2025

Strangely enough I just had this issue with a fillable tax form in Canada.

 

I tried downloading from various devices and browsers and finally just shortened the name of the PDF.  This actually allowed it to open.

 

I had tried opening the file throught Acrobat Reader directly (after ensuring that it was the most up to date - including uninstalling and reinstalling) but that didn't work.  It was the simple shortening of the file name that finally allowed the file to open, for some unknown reason.

Participant
July 23, 2025

My solution:

Just use this link : <link removed for security>

Convert XFA PDF To NORMAL PDF

thank me later for saving your files.

 

Participant
February 2, 2024

I have the same issue.  There are complaints about this from 2018, still no solution other than workarounds. 

 

Adobe, get your act together and fix this.

thallonp14919362
Participant
November 17, 2024

Can confirm, went through support and the guy told me I had to make changes to my Googe Chrome to get the emails on Gmail to work correctly...... Tried the download and get that I need to download Adobe reader DC now? Not available for Mac through the app store

Participating Frequently
March 9, 2025

Then maybe the file that was sent to you was already saved incorrectly. Can you share it with us?


Sorry for my delayed response. Attached are two of the files that I can't
get to open no matter how I've tried. Multiple different computers, all
the troubleshooting methods I found online, etc. The sender says they can
open the files just fine. I've been able to open files from the sender in
the past. They have tried sending these files multiple times and no
changes.

 

[Private info removed]

try67
Community Expert
Community Expert
May 2, 2023

Save the file (via the link!) and then open it in Adobe Acrobat/Reader directly, not in a browser window.

Participant
February 7, 2024

Hello, 

 

I follow what you said and it still doesn't work... 

 

Respectfully,