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1

How do I prevent Acrobat from automatically uploading files to the cloud when emailing from the app?

New Here ,
Jun 28, 2023 Jun 28, 2023

In days gone by you used to be able to email your file from within the application. Over the years Adobe have been pushing the use of its cloud storage services and made it increasingly difficult to do. Now that facility seems to have been dropped entirely from its sharing option OR am I missing somethign here?  ATM if I click on the envelope (email button) it starts an automatic upload and shoots a link to it in my mail app. I am not happy about this - can anyone help?

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3 ACCEPTED SOLUTIONS
Community Expert ,
Jun 28, 2023 Jun 28, 2023

Yes. Go to Edit (or the Acrobat app menu on a Mac) - Preferences - Email Accounts and tick off the "Always send files as a link" checkbox.

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Community Expert ,
Jun 28, 2023 Jun 28, 2023

No, they don't...

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New Here ,
Sep 03, 2024 Sep 03, 2024

To stop Adobe Cloud from changing your attachments to links in Microsoft Outlook, you can disable the relevant add-ins. Here’s how you can do it:

  1. Open Outlook and go to the main window.
  2. Click on the File tab in the upper left corner.
  3. Select Options from the menu.
  4. In the Outlook Options window, go to the Add-ins category on the left.
  5. At the bottom of the window, you’ll see a Manage drop-down menu. Select COM Add-ins and click Go.
  6. In the COM Add-ins window, uncheck the box next to Adobe Document Cloud for Microsoft Outlook.
  7. Click OK to save your changes.

 

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Community Expert ,
Jun 28, 2023 Jun 28, 2023

Yes. Go to Edit (or the Acrobat app menu on a Mac) - Preferences - Email Accounts and tick off the "Always send files as a link" checkbox.

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New Here ,
Jun 28, 2023 Jun 28, 2023

Thank you - they don't make it easy do they?

 

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Community Expert ,
Jun 28, 2023 Jun 28, 2023

No, they don't...

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Guest
Aug 02, 2023 Aug 02, 2023

Didn't work.

 

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New Here ,
Oct 08, 2024 Oct 08, 2024

Thank you SO much!!! This was driving me insane!!!!! These instructions worked for my issue.

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Guide ,
Aug 03, 2023 Aug 03, 2023

When you clic the envelope, this appears.

mariahweyne_0-1691080055930.pngexpand image

Make sure the send as link in toggled off and it should attach the pdf to the email.  

Hope this helps.

 

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New Here ,
Jan 10, 2024 Jan 10, 2024

no -- that does not work for me.  I tried five times!

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New Here ,
Apr 07, 2024 Apr 07, 2024

It didnt work for me either, its infuriating!

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New Here ,
May 16, 2024 May 16, 2024

Adobe Acrobat for Outlook

Try this link.  I followed the steps and it worked for me.  I set it back to prompt.

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New Here ,
Sep 03, 2024 Sep 03, 2024

To stop Adobe Cloud from changing your attachments to links in Microsoft Outlook, you can disable the relevant add-ins. Here’s how you can do it:

  1. Open Outlook and go to the main window.
  2. Click on the File tab in the upper left corner.
  3. Select Options from the menu.
  4. In the Outlook Options window, go to the Add-ins category on the left.
  5. At the bottom of the window, you’ll see a Manage drop-down menu. Select COM Add-ins and click Go.
  6. In the COM Add-ins window, uncheck the box next to Adobe Document Cloud for Microsoft Outlook.
  7. Click OK to save your changes.

 

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New Here ,
Sep 06, 2024 Sep 06, 2024

That worked!  Thank you so much! 

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New Here ,
Sep 09, 2024 Sep 09, 2024

MY HERO!!!

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New Here ,
Sep 25, 2024 Sep 25, 2024

Thanks so much!  I've been pulling my hair out over this!

 

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New Here ,
Sep 28, 2024 Sep 28, 2024

Trying but not working and Adobe is very Trying.

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New Here ,
Oct 15, 2024 Oct 15, 2024

You rock, thanks so much this worked for me too!

 

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New Here ,
Oct 17, 2024 Oct 17, 2024

Amazing work. Thank you providing this information

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New Here ,
Nov 15, 2024 Nov 15, 2024

So helpful, it worked thank you

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New Here ,
Sep 25, 2024 Sep 25, 2024

1. Open Outlook and select New Email.

2. In the New Email pop-up select Acrobat from the menu at the top of the window then select Settings.

3. Choose the option you want.

 

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New Here ,
Dec 03, 2024 Dec 03, 2024

That worked...

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New Here ,
Jan 15, 2025 Jan 15, 2025

Thanks for your guidance as your advise did seem promising but i cannot get the cloud feature off, which when i have poor internet causes problems as i cannot not convert docs onto my laptop

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New Here ,
Apr 04, 2025 Apr 04, 2025
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Why does adobe "automatically " change an attachment from  word to pdf?.... without my permission?... this happens on my Windows 11 PC running Adobe Acrobat?

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