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How do i print double sided from adobe reader on my mac

New Here ,
Jan 31, 2016 Jan 31, 2016

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I wanted to print double sided from adobe reader on my mac it would not give me the option to print directly from a down loaded file with an email

I tried to print another document infact an email page it gave me double sided option why can't i print from adobe reader ?

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correct answers 1 Correct answer

Jan 31, 2016 Jan 31, 2016

Hi dianah71252428,

Adobe Reader and Adobe Acrobat let you print double-sided if your printer supports that feature. The printer driver controls the options, not Adobe Acrobat or Adobe Reader. Check your printer documentation to see what features your printer supports. (Double-sided printing is also called duplex, back to back, front and back, or two-sided printing.)

Refer to this KB doc. for help Print double-sided | Adobe Acrobat, Reader

Regards,
Aadesh

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Jan 31, 2016 Jan 31, 2016

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Hi dianah71252428,

Adobe Reader and Adobe Acrobat let you print double-sided if your printer supports that feature. The printer driver controls the options, not Adobe Acrobat or Adobe Reader. Check your printer documentation to see what features your printer supports. (Double-sided printing is also called duplex, back to back, front and back, or two-sided printing.)

Refer to this KB doc. for help Print double-sided | Adobe Acrobat, Reader

Regards,
Aadesh

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New Here ,
Aug 15, 2016 Aug 15, 2016

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Dear Aadesh,

This is not true.

I have changed nothing but "upgraded" my Adobe Acrobat and now I can't print on both sides of the paper.

Printer hasn't changed, computer hasn't changed, only thing that has changed is Adobe.

You see that others are having this problem only in Acrobat. You can keep saying its not Adobe, but the facts say differently.

Like Dianah the option doesn't even exist any more in Acrobat.

Please Adobe fix your mistake.

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New Here ,
Jul 04, 2016 Jul 04, 2016

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I find this response quite annoying. I have a PC and print double sided from it regularly...so no problems with the printer...I also have Windows 10 and print double sided regularly...so no problems with Windows 10,  I also have some older pdf files...and can print them out double sided no problems...the only time I can't print double sided is from new pdf's that I have downloaded since installing Adobe Reader DC so please don't suggest that it is the printer or anything else but Adobe Reader DC because double sided printing works for me in all other situations.  There is no option for selecting double sided printing when opening a pdf downloaded us Adobe Reader DC which suggests that the problem is with the Adobe Reader DC print page.

I hope you can assist without suggesting that it is the printer or anything else.

Thanks

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New Here ,
Jul 14, 2016 Jul 14, 2016

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Thanks Michele, I also found that answer rather pat and annoying too as I have the very same problem:

"I have a PC and print double sided from it regularly...so no problems with the printer...I also have Windows 10 and print double sided regularly...so no problems with Windows 10,  I also have some older pdf files...and can print them out double sided no problems...the only time I can't print double sided is from new pdf's that I have downloaded since installing Adobe Reader DC "

"so please don't suggest that it is the printer or anything else but Adobe Reader DC because double sided printing works for me in all other situations.  There is no option for selecting double sided printing when opening a pdf downloaded us Adobe Reader DC which suggests that the problem is with the Adobe Reader DC print page."

I hope you can assist without suggesting that it is the printer or anything else.

Thanks

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New Here ,
Sep 06, 2016 Sep 06, 2016

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I have the same problem.  I have just installed a new printer that will print double-sided from other applications, but not from Reader.  I have hunted through the Adobe Help and all I can find was a page that described printer dialog boxes that look nothing like mine.  The answer above is NOT CORRECT.  It is flippant gibberish.

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New Here ,
Oct 26, 2016 Oct 26, 2016

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I am also having this same issue.  I cannot print double sided on my mac.  Additionally, I am getting little boxes on top of the text on some pages.  I updated everything (Adobe Reader is up to date, my HP printer is all up to date).  Its very frustrating.  I see there has not been an answer to this issue yet.  😞

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Adobe Employee ,
Oct 27, 2016 Oct 27, 2016

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Hi marciew48023583

Try to follow the steps given in the below mention links:

Print double-sided | Adobe Acrobat, Reader 

Can't print documents double sided

Adobe Reader XI 11.0.02 won't let me duplex print (Acrobat Reader)

Could you please confirm the version of Acrobat Reader installed on the machine?

Would it be possible for you to share the screenshot with us?

Please visit this link on how to insert the screenshot here in the forums: https://forums.adobe.com/docs/DOC-7043#jive_content_id_How_do_I_attach_a_screenshot 

Thank You,

Shivam

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New Here ,
Nov 10, 2016 Nov 10, 2016

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The Adobe Reader version I have is 11.0.18.

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Adobe Employee ,
Nov 10, 2016 Nov 10, 2016

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Hi marciew48023583

Could you please let me know if you are getting "Print on both sides of paper" option in print dialogue after selecting your Printer from the from the drop down options?

Below is the screenshot:

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Community Beginner ,
Nov 17, 2016 Nov 17, 2016

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I'm having the same problem. I can print 2-sided from Preview or any other program on my Mac, except Adobe Reader. My print dialogue box from Acrobat Reader DC looks exactly like the one above EXCEPT... it doesn't have the option for 2-sided printing that the large blue arrow points to in the screen shot above. My only option is to reopen the PDF using Preview and print 2-sided from there. Frustrating.

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Adobe Employee ,
Nov 17, 2016 Nov 17, 2016

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Hi shelbyr37133411,

Could you please check the Printer settings and see if you are getting the option:

Under Print dialogue>select Printer>and check the box Two-Sided. below is the screenshot:

Also, what is the version of Acrobat Reader DC installed on your machine?

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Community Beginner ,
Nov 18, 2016 Nov 18, 2016

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Hi, thanks for your reply. I didn’t get a screen shot in the email you sent, but here’s what my print dialogue boxes look like in both Reader and Preview.

I have Acrobat Reader 2015 Release|version 2015.020.20042

I have the 2017 Creative Cloud suite so I assume it would include the latest version of Reader. ??

Here’s what the print dialogue box looks like when I open the PDF in Preview. It gives the 2-sided option and prints it 2-sided.

Hope this helps!! Thanks again.

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LEGEND ,
Nov 18, 2016 Nov 18, 2016

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Creative Cloud doesn't include Acrobat Reader at all. It does include Acrobat Pro. Please check exactly what you are running as updates often go wrong and it often causes problems. Please post the screen shots you CANNOT email them.

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Community Beginner ,
Nov 18, 2016 Nov 18, 2016

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I have Acrobat Reader 2015 Release|version 2015.020.20042. I'm not seeing any updates available. I also have Creative Cloud, with latest updates.

(3 screen shots are attached to this reply)

Screen Shot 2016-11-18 at 11.09.52 AM.png

Here is a screen shot of the Acrobat Reader print dialogue for a 2 page PDF with no choice to print 2-sided:

The printer drop down menu doesn't have any additional options other than my one printer.

Screen Shot 2016-11-18 at 11.03.15 AM.png

And here is the print dialogue box when opening the PDF in Preview (2-sided option is there):

Screen Shot 2016-11-18 at 10.57.48 AM.png

Thanks for you help!

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Community Beginner ,
Nov 18, 2016 Nov 18, 2016

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And one more screen shot. This is what happens when I click on the printer drop down at the bottom of the dialogue box as you suggested:

Perhaps I should just call and talk to someone in your tech department because I don't know what this is telling me. I'm running on a Macbook Pro, OS X El Capitan Version 10.11.6

Screen Shot 2016-11-18 at 11.36.08 AM.png

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LEGEND ,
Nov 18, 2016 Nov 18, 2016

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You cannot talk to Adobe's tech department about free software even if you have CC. That's up to date anyway. So, that last message. What happens when you choose Yes?

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Community Beginner ,
Nov 18, 2016 Nov 18, 2016

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It gives me this box so FINALLY I can print 2-sided!

It definitely solved the problem, but it's anything but user-intuitive to have to go through so much guesswork to get there.

Thank you, I appreciate your time!! This one is solved.

Screen Shot 2016-11-18 at 2.30.01 PM.png

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Adobe Employee ,
Nov 19, 2016 Nov 19, 2016

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You're Welcome!

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New Here ,
Nov 21, 2016 Nov 21, 2016

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I'm experiencing the same issue of inability to print 2-sided.  I've selected 2-sided from the second dialog box then hit print, it goes back to the initial print screen showing page 1 of 4 on the print preview side and prints all 4 pages on single side.  Yes my printer is duplex capable.

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Adobe Employee ,
Nov 23, 2016 Nov 23, 2016

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Hi,

Could you please confirm the version of Reader DC installed on your computer?

Are you able to print double-sided from other applications?

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New Here ,
Nov 25, 2016 Nov 25, 2016

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I uninstalled it however it was the latest version and yes I do have duplex printing capability with other apps

Lana

[personal info removed by mod]

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Adobe Employee ,
Nov 27, 2016 Nov 27, 2016

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Hi JustInstall,

You might try installing Reader DC again from this link: Adobe - Adobe Acrobat Reader DC Distribution​  and see if it prints without any issue.

Thank You,

Shivam

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Community Beginner ,
Nov 18, 2017 Nov 18, 2017

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I treid your suggetion just now and it made no difference.

I uninstalled and reinstalled

Architecture: x86_64

Build: 18.9.20044.251705

AGM: 4.30.72

CoolType: 5.14.5

JP2K: 1.2.2.39492

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New Here ,
Nov 21, 2017 Nov 21, 2017

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This is an Adobe Reader issue because other programs do not have these issues with the same printer.

- When printing multiple copies of 2-sided odd-numbered pdf documents, every other copy has the first page on the back of the last copy of the previous page.

Example: For a 5-paged document, it prints like 1-2, 3-4, 5-1, 2-3, 4-5.

- When printing items, sometimes letters and words change to random symbols like boxes, etc.

- When printing color, items print extremely slowly. (This does not happen with the same document in another program)

Is there something like a patch that can be released to solve these issues?

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