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How do I remove active content from a pdf file

New Here ,
Nov 25, 2014 Nov 25, 2014

I have a pdf file that I cannot upload to a site as it comes back with the error that it has active content.  How do I remove the active content from the file?

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Community Expert ,
Nov 26, 2014 Nov 26, 2014

First of all you need to ask them what they mean. I've never heard the term before relating to PDF files...

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Adobe Employee ,
Nov 26, 2014 Nov 26, 2014

Hi xniman,

Active content can exist in many common file formats that an organization uses on a daily basis; documents such as Excel, Word, PDF, and PowerPoint will be shared between organizations and within an organization regularly. These documents can contain malicious active content – such as macros in Excel files and Java-Script embedded in a PDF file.

To remove active content from a pdf file, try sanitizing the pdf.

Go to Tools> Protection> Sanitize document.


Regards,

Rave

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New Here ,
Aug 08, 2018 Aug 08, 2018

Hello,

I am having the same problem as of

1. Re: How do I remove active content from a pdf file

try67MVP & Adobe Community Professional

Specifically, I am trying to upload PDF files on an internet website. However, I am not allowed to do so as:

The system does not allow files with active contents. Please contact the administrator or try again after removing active contents.

Could you help me out on this issue? The solution proposed above by STAFF does not work.

Thank you very much,

Best,

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Community Expert ,
Aug 08, 2018 Aug 08, 2018
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See my reply above. You need to ask them what they mean by it, exactly.

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