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christophel46543517
Participant
August 10, 2020
Answered

How do I remove the machines associated with an Adobe Acrobat 2017 license

  • August 10, 2020
  • 1 reply
  • 960 views

Good afternoon

I reformatted the machines that had Adobe Acrobat 2017 installed and forgot to deactivate the license associated to the software.

Now when I try reinstall and register Adobe Acrobat 2017, I get the message that the license is already in used on the maximum allowed machines.

https://account.adobe.com/products does not seem to allow me to delete the computers associated to my SN.

How do I resolve thsi issue?

Thanks

C

This topic has been closed for replies.
Correct answer try67

Contact Adobe Customer Service and ask for an activation count reset.

1 reply

try67
Community Expert
try67Community ExpertCorrect answer
Community Expert
August 10, 2020

Contact Adobe Customer Service and ask for an activation count reset.

christophel46543517
Participant
August 10, 2020

Thanks